Sales Development Representative II

Federal Express Corporation; Novi (MI); On-site; USD 45,000 - 70,000; Full time

Job summary

Federal Express Corporation in Novi, MI is seeking a Sales Development Representative to prospect net new business within a defined geographic territory in the small and medium market. You will identify potential customers, vet opportunities, and develop compelling value propositions to drive growth.

You will leverage data-driven insights and CRM tools to target leads, maintain a healthy pipeline, and collaborate with cross-functional teams to deliver a seamless customer experience and expand

Qualifications

• Bachelor's degree or 4 years B2B sales experience.
• Strong communication, presentation, and time management skills.
• Ability to research potential customers and understand their supply chain.

Responsibilities

• Identify potential new customers and grow revenue in defined territory.
• Use data-driven reporting to identify growth opportunities.
• Maintain regular communication with manager and peers to support revenue.
• Maintain pipeline of new leads and schedule handoff calls.
• Collaborate with internal teams to ensure outstanding customer experience.
• Support growth through cross-functional collaboration.
• Perform other duties as assigned.

Skills

Communication

Presentation

Product Knowledge

Lead Qualification

Time Management

Organization

Self-Motivation

Adaptability

Business Acumen

Tech Proficiency

Education

Bachelor's degree or equivalent

Tools

CRM software

Data analytics tools

Job description

As a member of a sales team, the Sales Development Representative is responsible for prospecting net new business, within a defined geographic territory in the small and medium market. Responsible for finding and vetting new business opportunities and developing value propositions.

Essential Functions

• Targets new business opportunities by identifying potential new customers and growing revenue, conducting background research on potential customers, discussing the customer's supply chain with decision makers and other appropriate customer representatives and analyzing customer needs.
• Utilizes Suggested Calls and other data-driven reporting to identify customer growth opportunities via call cycling and customer visits.
• Maintains regular and consistent communication with manager and peers within the Sales organization, related to joint sales call opportunities, etc. in support of new/incremental revenue.
• Maintains healthy pipeline of new leads, completes successful calls on those leads and works to schedule opportunity handoff calls.
• Navigates internal, cross-functional processes to coordinate and collaborate on support and solutions with internal teams to provide a seamless and outstanding customer experience.
• Collaborates with sales peers, marketing, finance, operations, and other areas as appropriate in identifying issues and developing/implementing solutions to support growth of revenue.
• Performs other duties as assigned.

Domicile/Location

• Novi, MI.

Minimum Education/Minimum Experience

To be considered for this position you must meet one of the following: Bachelor's degree/equivalent OR Four (4) years of business-to-business sales experience OR one (1) year of the Company's business-to-business sales experience required.

Knowledge, Skills and Abilities

Communication Skills, Presentation Skills, Product Knowledge, Resilience with Prospecting and Lead qualification, Time Management, Organization, Self-Motivation, Adaptability, Business Acumen, Experience Leveraging Technology

Job Conditions

Moderate overnight travel required.

Preferred Qualifications:

Demonstrated Involvement or leadership in school, community, athletic or professional organizations Experience working collaboratively in team based environments B2B or high-value B2C sales experience using digital tools & CRM High Volume Prospecting activities and/or inbound virtual customer support experience

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)