Sales Development Representative

Hostie; United States; Remote; USD 80,000 - 85,000; Full time

Job summary

Hostie, your restaurant's Virtual Concierge, is seeking an SDR to drive multi-channel outbound prospecting and book high-intent demos for the Account Executive team. You will engage decision-makers from local SMBs to enterprise hospitality groups, explaining how Hostie prevents revenue loss from unanswered calls and enhances guest experiences.

Join a fast-growing team in the U.S. market, partnering with Rev Ops and AEs to build targeted lists, test messaging, and maintain a clean CRM.

Qualifications

• 0–2 years of outbound sales or SDR experience.
• B2B SaaS, restaurant tech, or hospitality background is a plus.
• Comfortable with 100+ dials per day.
• Clear, persuasive spoken and concise written communication.
• Fast learner with feedback uptake and product messaging.

Responsibilities

• Execute high-volume prospecting across phone, email, and social channels.
• Qualify and book meetings with General Managers, Owners, and VPs of Operations.
• Educate operators on how Hostie prevents revenue loss from unanswered calls.
• Partner with Account Executives to build targeted account lists and demos.
• Maintain pipeline hygiene and CRM data accuracy.
• Test and iterate targeting and messaging based on field results.

Skills

Outbound sales

Prospecting

Communication

Hospitality empathy

Coachability

Job description

Hostie is your restaurant’s Virtual Concierge, making sure every call, text, or question gets answered in your voice. Behind the scenes, we handle guest communication, reservations, events, and takeout automatically, all in one place. Hostie takes care of the noise so your staff can focus on the service.

Restaurants across North America use Hostie to ensure no guest goes unanswered while giving their teams more time to focus on hospitality.

Hostie integrates with platforms like OpenTable, Toast, and SevenRooms and is backed by Gradient Ventures (Google’s AI fund), Obvious Ventures (founded by Ev Williams), and leading hospitality investors.

As a Sales Development Representative (SDR) at Hostie, you are the tip of the spear for our revenue growth. You will drive multi-channel outbound prospecting to connect with decision-makers, ranging from local SMB restaurant owners to enterprise hospitality groups. Your core objective is to generate curiosity, uncover operational friction around missed calls, and secure high-intent sales demos for our Account Executive team.

What You’ll Do

• Execute High-Volume Prospecting: Relentlessly hunt net-new opportunities across phone, email, and social outreach (LinkedIn, video messaging).
• Qualify & Book: Engage General Managers, Restaurant Owners, and VPs of Operations to qualify their needs across both SMB single-unit venues and enterprise multi-unit groups.
• Articulate Value: Educate operators on how Hostie stops revenue from leaking through unanswered calls during peak shifts and after-hours.
• Partner with AEs: Work closely with Rev Ops and Account Executives to build targeted account lists, execute account-based strategies, and ensure seamless demo handoffs.
• Maintain Pipeline Hygiene: Accurately log all activity, caller insights, and prospect data within our CRM.
• Refine Our Prospecting Playbook: Partner with leadership to continuously test and iterate our targeting, messaging, and outreach approach by running experiments and surfacing field insights from calls and conversions based on what actually resonates in market.

What We’re Looking For

• High Phone Stamina & Grit: Comfortable and energized by making 100+ dials a day with the resilience to handle objections on the fly.
• Experience: 0–2 years of outbound sales, SDR, or high-volume phone experience (B2B SaaS, restaurant tech, or hospitality background is a major plus).
• Empathy for Hospitality: A genuine understanding of restaurant operators and front-of-house operational friction.
• Strong Communication: Clear, persuasive spoken phone presence and concise written communication.
• Coachability: A fast learner with a desire to absorb feedback, master product messaging, and rapidly advance into an Account Executive role.

The expected OTE for this role is $80K–$85K.

Sounds like your next step?

Meet the team

Hostie is a Virtual Concierge platform for restaurants that automates guest communication, reservations, events, and takeout management. The platform answers calls, texts, and questions in the restaurant's voice, handling operational noise so staff can focus on service. Hostie integrates with major platforms like OpenTable, Toast, and SevenRooms, serving restaurants across North America from SMB single-unit venues to enterprise multi-unit hospitality groups. The company is backed by notable investors including Gradient Ventures (Google's AI fund) and Obvious Ventures.