Sales Development Representative

Enercon-Industries-Corporatio; Town of Germantown (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Profit sharing

Growth opportunities

Job summary

Enercon is seeking a Sales Development Representative (SDR) to follow up on inbound leads, nurture relationships, and drive outbound outreach. This role focuses on engagement rather than direct selling, supporting the sales team in identifying opportunities and advancing leads.

You'll operate in a collaborative environment with profit-sharing, growth opportunities, and a brand-new corporate headquarters. The position emphasizes building trust, researching target markets, and maintaining

Qualifications

• 1–3 years of experience in business development, sales support, or similar roles.
• Strong verbal and written communication skills.
• Ability to connect with people quickly and build relationships.

Responsibilities

• Lead management and follow-up within quick response time.
• Build rapport with potential customers as first point of contact.
• Nurture leads over time to increase readiness for handoff to sales.
• Follow up on quotes, parts quotes, and other engaged activities.
• Conduct outbound outreach to new markets and current customers.
• Develop and refine outreach strategies and monitor engagement metrics.
• Maintain accurate CRM records and provide feedback on lead quality.

Skills

CRM experience

Verbal & written communication

Relationship building

Self-starter

Bachelor's degree in business/related

Education

Bachelor's degree in Business/Communication/Marketing/Engineering

Tools

Salesforce

HubSpot

Job description

Are you a positive, enthusiastic, and self-motivated individual who enjoys engaging with people and building relationships? Enercon, a family-owned industry leader celebrating over 50 years in business, is seeking a Sales Development Representative (SDR) to follow up on inbound leads, nurture customer relationships, and develop strategic outbound outreach initiatives. This role does not involve direct selling, but plays a crucial part in maintaining engagement, identifying new opportunities, and supporting the sales process. You'll thrive in our collaborative, friendly work environment, enjoy profit-sharing programs, and have opportunities for growth. Join us in our brand-new corporate headquarters and be part of a financially strong company that values its employees. Apply today and start your next career with Enercon!Roles, Expectations & ResponsibilitiesLead Management & Follow-UpPrompt follow up on marketing-qualified leads (MQLs), inquiries, and open proposals to maintain engagement and interest, meeting Enercon’s 10-minute goal for Website inquiries with Enercon’s Phone First Email Second PhilosophyBuild rapport & establish trust with potential customers, as a knowledgeable & friendly first point of contact.Understand customer needs, challenges, and level of interest and connect them with our application experts & sales team as appropriate.For leads not ready for sales: nurture those leads over time, ensuring consistent and meaningful touchpoints to increase engagement and readiness for handoff to the sales team.Proposal Follow-UpFollow up with Enercon customers who have not taken recent action after requesting parts quotes, sample trials and other highly engaged activities.Outbound Marketing (New Markets, Special Projects & Current Customers)Research, identify and proactively reach out to prospective customers through strategic outreach.Initiate conversations with prospects via phone, email, and social media to understand their needs, challenges, and level of interest while consultatively positioning Enercon as a potential solution.Strategic & Creative OutreachApply a mix of art and science to lead nurturing—experimenting with different follow-up strategies, messaging, and communication techniques to improve effectiveness.Develop and refine best practices for outreach, testing what works and continuously improving engagement strategies.Maintain a high level of activity and persistence, staying proactive in reaching out to customers.Data Management & ReportingKeep accurate and detailed records of all prospect interactions, status updates, and follow-ups in the CRM system.Track and analyze engagement metrics to optimize outreach effectiveness.Provide regular feedback to sales and marketing teams on lead quality and conversion trends.Inbound Calls & Web ChatServes as primary for inbound calls without a current existing relationship.Serves as backup for inbound calls for sales managers when traveling or on the phone.Actively engages with online chat leads and works to convert them to qualified leads and takes the lead role for response with this tool.Vitality of the OrganizationParticipate in department staff meetings by providing an update on activities, strategic ideas that help grow our business, while learning about trends and new product offeringsMetricsSDR will work towards specific KPIs the following areas.Leads converted to opportunities.Outgoing phone calls/weekTotal interactions with prospects and customers1-3 years of experience in business development, sales support, customer engagement, or a similar role with a bachelor’s degree in business, Communication, Marketing, Engineering or related fieldExperience with CRM systems (e.g., Salesforce, HubSpot) and prospecting tools.Strong verbal and written communication skills.Ability to connect with people quickly and build relationships.Ability to have base line understanding of technical products and applicationsA motivated self-starter with a team player/can-do attitudeComfortable making high-volume outreach through calls, emails, and social media.Exhibits high standards of performance, pursues aggressive goals and works diligently to achieve them.Ability & willingness to travel is a plus. Position is locally based but may attend tradeshows domestically.Ability to work with, accept and service customers from different cultures and backgrounds.Ability to work under deadlines and set priorities for diverse range of projects including managing multiple projects at any one time.Extremely detail oriented with superior organizational skills.Experience in manufacturing, industrial, or B2B sales environments is a plus but not required.