Sales Development Representative

ConnexAI; Miami (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive base salary

Uncapped commission

Comprehensive training

Supportive team culture

Job summary

A leading provider of AI solutions is hiring a Sales Development Representative in Miami, focusing on generating new business opportunities and supporting sales strategies. The ideal candidate should be motivated, resilient, and eager to learn about software sales. Responsibilities include qualifying opportunities, maintaining CRM records, and participating in sales calls. A supportive team culture and comprehensive training program are offered. This role is office-based with no visa sponsorship available.

Qualifications

• Proven experience in sales is beneficial.
• Ability to maintain accurate records in CRM.
• Comfortable with outbound calls and email outreach.

Responsibilities

• Identify new business opportunities.
• Qualify opportunities before passing to Account Executives.
• Maintain CRM records accurately.

Skills

Communication

Sales Driven

Resilience

Critical Thinking

Tools

CRM Software

Job description

ConnexAI is a leading global provider of AI powered Customer Engagement solutions that help businesses improve and simplify the way they interact with their customers on a daily basis. The business was established in 2013 and is now present on 5 continents with a team of over 600 employees globally. Our current office locations are USA (Miami) Australia, UK, Spain, South Africa, Kenya and Nigeria.

What We Do

ConnexAI is a leading global provider of Agentic AI powered Customer Engagement solutions that help businesses adapt to each customer's communication preferences - our software allows customer interactions over the phone (inbound or outbound voice), live chat, SMS, or social media (Twitter, Instagram, Facebook Messenger). This platform can be operated by both AI-based customer-facing representatives and human customer-facing representatives.

The Role

The Sales Development Representative/ Business Development Executive role is an opportunity to join our rapidly expanding and fast paced team in the heart of Miami's Brickell Financial District, selling the ConnexAI product across North America and beyond. We're looking for sales people that are target driven, motivated to succeed, and most importantly eager to learn and develop a successful career in the world of software sales!

What you'll be doing:

• Sharing the value of ConnexAI’s solutions and how they can transform operations.
• Identify new business opportunities in target industries across the UK and Europe through outbound calling, email outreach, and social selling.

Opportunity Qualification & Pipeline Development

• Qualify opportunities against agreed criteria before handing over to Enterprise Account Executives.
• Accompany Account Executives in discovery calls, demonstrations and pricing calls

Data, Tools & Performance

• Maintain accurate CRM records and activity tracking.
• Utilise all sales enablement tools provided on a daily basis for smart targeting

What you'll bring (ideally):

• Hunger and resilience - you’re comfortable speaking on the phone and not afraid of rejection
• A track record of meeting or exceeding sales targets is helpful.
• A curious, self-starting mindset - you figure things out and ask great questions
• Clear communication and sharp critical thinking
• Positive, enthusiastic, and open to feedback
• A clear interest in building a long-term career in sales.

What’s in it for you and why people stay:

• A tailored induction process designed to make sure you are comfortable in the role to help you settle and build confidence quickly from day one.
• Full training, daily coaching and real-time feedback from sales leaders across the globe with many years of sales experience
• You’ll learn proven sales techniques that develop your communication, influencing and negotiation skills - these basic fundamentals will support your entire career.
• Being part of a supportive global team culture that celebrates effort, improvement and success.
• Our competitive base salary, uncapped commission, bonus structure and other strong benefits

This is a 100% office-based role and we aren't offering any visa sponsorship at this stage.

• To apply for this role, submit your resume and any relevant personal information [e-mail]