Sales Development Representative

STACK Cybersecurity; Livonia (MI); On-site; USD 38,000 - 66,000; Full time

Job summary

A Managed Security Service Provider in Livonia is looking for an Inside Sales Appointment Setter. This entry-level role involves making outbound calls, qualifying prospects, and setting appointments for sales reps. Ideal candidates have experience in sales and excellent communication skills. Join a growing team dedicated to protecting businesses from cyber threats.

Qualifications

• 1+ year in outbound calling or inside sales (B2B preferred).
• Confident phone presence and communication skills.
• Ability to handle objections and maintain a positive tone.
• Highly organized, detail-oriented, and disciplined in following a process.
• Self-motivated and driven by hitting targets.

Responsibilities

• Make 80–100 proactive outbound calls per day.
• Qualify businesses using a checklist to ensure quality leads.
• Book 2–3 high-value appointments per week.
• Keep detailed, accurate records in BigCRM so nothing slips through the cracks.
• Follow up with warm leads and nurture them until they’re ready to meet.
• Partner closely with the Outside Sales Rep for feedback and continual improvement.

Skills

Outbound calling

Communication skills

Organization

Self-motivation

Prospecting tools

Tools

CRM

Dialers

Job description

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Founder, President, & CEO at STACK Cybersecurity, a leading managed security service provider (MSSP) for IT and cybersecurity.

About Us

STACK Cyber Security is a fast-growing Managed Service Provider (MSP) based in Metro Detroit. We help local businesses in industries like manufacturing, legal, insurance, and banking protect against cyber threats and keep their IT running at peak performance.

Our mission is simple: deliver top-tier security and support so our clients can focus on growth.

Role Overview

We’re looking for a motivated, energetic Inside Sales Appointment Setter to join our team and help fuel STACK Cyber Security’s growth. This is an opportunity to get in early, make an impact, and be rewarded for your results. You’ll be the first point of contact with local business decision-makers across Metro Detroit, introducing STACK Cyber Security, qualifying prospects, and setting up high-value appointments for our Outside Sales Rep.

If you thrive on hitting goals, have the drive to succeed, and want to launch or grow your career in sales, this is the role for you. This is more than just dialing — it’s about building connections, opening doors, and helping businesses protect themselves while growing your own career in sales.

What You'll Do

• Make 80–100 proactive outbound calls per day to targeted businesses in Metro Detroit
• Use proven scripts while adding your own energy and personality to engage prospects
• Qualify businesses using our checklist (industry, size, pain points) to ensure quality leads
• Book 2–3 high-value first-time appointments per week for our Outside Sales Rep
• Keep detailed, accurate records in BigCRM so nothing slips through the cracks
• Follow up with warm leads and nurture them until they’re ready to meet
• Partner closely with the Outside Sales Rep for feedback and continual improvement
• Push yourself to grow — track your results, sharpen your skills, and aim higher each week

Must-Have

• 1+ year in outbound calling or inside sales (B2B preferred)
• Confident, professional phone presence and communication skills
• Ability to handle objections and keep a positive, motivated tone
• Highly organized, detail-oriented, and disciplined in following a process
• Self-motivated and driven by hitting targets
• Comfortable with CRM, dialers, and prospecting tools

Nice-to-Have

• Knowledge of cybersecurity or IT services
• Experience booking appointments for outside sales reps
• Familiarity with Metro Detroit’s business community
• Background in manufacturing, legal, insurance, banking, or professional services industries

Why Join Us?

This isn’t just another call center job. At STACK Cyber Security, you’ll be part of a team that’s growing fast and protecting businesses from real-world cyber threats. If you bring the energy, persistence, and drive to succeed, we’ll give you the tools, training, and opportunities to build a career in tech sales.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  IT Services and IT Consulting

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