Sales Development Representative

LumiSource; Elk Grove Village (IL); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Flexible hours

Growth opportunities

Collaborative team

Job summary

LumiSource is seeking a Sales Development Representative to drive lead qualification and support the sales team. You will engage with prospective and existing customers, identify growth opportunities, and help deliver an exceptional customer experience.

Responsibilities include outbound prospecting, responding to inquiries, building lasting relationships, preparing quotes, and coordinating with sales, service, and operations to ensure satisfaction.

Qualifications

• 1+ year in a quota-driven sales role.
• Proven ability to meet or exceed sales targets.
• Experience in retail, inside sales, or business development preferred.
• Strong verbal and written communication skills.
• Customer service and relationship-building strengths.
• Proficient with CRM/database systems and MS Office.

Responsibilities

• Qualify prospective customers and distribute leads to the sales team.
• Lead outbound prospecting via phone, email, and follow-ups.
• Respond to inbound inquiries in a timely manner.
• Build and maintain relationships with customers and prospects.
• Understand customer needs and recommend product solutions.
• Support sales in managing and growing accounts.
• Coordinate with service, operations, and sales teams to resolve issues.
• Prepare freight quotes and answer order inquiries.
• Monitor inventory and share product details with customers and reps.
• Enter and maintain lead and customer data in CRM/Mailchimp.
• Assist sales/marketing in generating new business opportunities.

Skills

Lead qualification

Sales targets

Communication

Multitasking

CRM proficiency

Relationship building

Tools

CRM systems

Mailchimp

Microsoft Office

Job description

Position Summary

The Sales Development Representative plays a key role in generating and qualifying leads, supporting the sales team, and building strong customer relationships. This individual will engage with prospective and existing customers, identify opportunities for growth, and help deliver exceptional customer experience.

Description

If you have people skills and want to build your career centered around human relationships, this is the role for you.

Responsibilities

• Qualify prospective customers and distribute leads to the appropriate sales team members.
• Lead outbound prospecting efforts through phone calls, email campaigns, and follow-up communications.
• Monitor inbound inquiries and ensure timely lead response and distribution.
• Build and maintain strong relationships with customers and prospects.
• Engage with customers to understand their needs and recommend appropriate product solutions.
• Support the sales team in managing, maintaining, and growing existing accounts.
• Coordinate with customer service, operations, and sales teams to resolve issues and ensure customer satisfaction.
• Prepare freight quotes and assist customers with order-related inquiries.
• Monitor inventory availability and communicate product information to customers and sales representatives.
• Enter and maintain lead and customer information within company databases and CRM platforms, including Mailchimp.
• Assist with sales and marketing initiatives designed to generate new business opportunities.

Requirements

• Minimum 1 year of experience in a sales role with quota or performance-based goals.
• Proven ability to meet or exceed sales targets.
• Experience in retail sales, inside sales, customer service sales, or business development is highly preferred.
• Retail sales professionals with a demonstrated track record of driving revenue and building customer relationships are strongly encouraged to apply.
• Excellent verbal and written communication skills.
• Strong customer service and relationship-building abilities.
• Ability to multitask, prioritize, and manage time effectively.
• Proficiency with Microsoft Office and CRM/database systems.
• Detail-oriented with strong organizational skills.
• Experience in furniture, lighting, home furnishings, or related industries is a plus.

Why Join LumiSource?

• Flexible hours from Monday through Friday
• Opportunity to build a long-term sales career in a growing industry.
• Work with nationally recognized retail and e-commerce partners.
• Collaborative and supportive team environment.