Sales Development Representative

Computer Systems Integrators, Inc.; City of Albany, Northern (NY, KY); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Employee Assistance Program (EAP)

Discretionary Paid Time Off (DPTO)

13 Paid holidays

Professional development opportunities

Job summary

Acture Solutions in Albany, NY is seeking an energetic Sales Development Representative to join our expanding Sales & Marketing team. You will identify prospective clients, qualify opportunities, and schedule meetings that drive revenue across our MSP, Cybersecurity, Cloud, and Professional Services offerings.

You bring 2–3 years of sales or related experience, strong communication, and CRM proficiency. This role demands organization, resilience, and the ability to manage multiple priorities in

Qualifications

• 2–3 years of experience in sales, business development, inside sales, customer service, or account management.
• Strong verbal and written communication skills.
• Excellent organizational and time management abilities.
• Professional phone presence and customer-first attitude.
• Experience working with CRM platforms such as HubSpot, Salesforce, Microsoft Dynamics, or similar.
• Proficiency with Microsoft 365 applications.
• Experience with LinkedIn Sales Navigator is preferred.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of initiative, persistence, and accountability.

Responsibilities

• Generate qualified sales opportunities for all Acture locations through outbound prospecting via phone, email, LinkedIn, networking, and marketing campaigns.
• Research prospective organizations in Acture regions across K-12 education, commercial businesses, municipalities, and nonprofit organizations.
• Qualify inbound and outbound leads to determine business needs and sales readiness.
• Schedule qualified discovery meetings for Senior Account Managers and Regional Sales Leaders.
• Maintain accurate customer and prospect records within the CRM.
• Track sales activities, pipeline metrics, and follow-up tasks.
• Collaborate with Marketing on campaigns, events, and lead generation initiatives.
• Assist with proposals, sales reporting, and customer communications.
• Coordinate internal handoffs between Sales, Engineering, and Leadership teams.
• Consistently meet or exceed activity and opportunity generation goals.

Skills

Relationship building

Prospecting and lead qualification

Customer service excellence

Strong communication skills

Organization and attention to detail

Resilience and persistence

Team collaboration

Problem solving

Time management

Adaptability

Tools

HubSpot

Salesforce

Microsoft Dynamics

Microsoft 365

LinkedIn Sales Navigator

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Albany, NY, US

7 days ago Requisition ID: 1076

Salary Range: $55,000.00 To $65,000.00 Annually

Drive New Business. Build Relationships. Help Organizations Transform Through Technology.

Acture Solutions is seeking an energetic, driven, and customer-focused Sales Development Representative (SDR) to join our growing Sales & Marketing team in Albany, NY. This is an exciting opportunity for someone who enjoys connecting with people, uncovering business challenges, and generating new opportunities for a high-performing sales organization. As the front end of our sales process, you\'ll identify prospective clients, qualify opportunities, and schedule meetings that help expand Acture\'s Managed Services, Cybersecurity, Cloud, Infrastructure, Professional Services, and Strategic Technology Consulting practices across all locations. If you\'re competitive, organized, resilient, and motivated by results, we\'d love to hear from you.

What You\'ll Do

• Generate qualified sales opportunities for all Acture locations through outbound prospecting via phone, email, LinkedIn, networking, and marketing campaigns.
• Research prospective organizations in Acture regions across K-12 education, commercial businesses, municipalities, and nonprofit organizations.
• Qualify inbound and outbound leads to determine business needs and sales readiness.
• Schedule qualified discovery meetings for Senior Account Managers and Regional Sales Leaders.
• Maintain accurate customer and prospect records within the CRM.
• Track sales activities, pipeline metrics, and follow-up tasks.
• Collaborate with Marketing on campaigns, events, and lead generation initiatives.
• Assist with proposals, sales reporting, and customer communications.
• Coordinate internal handoffs between Sales, Engineering, and Leadership teams.
• Consistently meet or exceed activity and opportunity generation goals.

What You Bring

• 2–3 years of experience in sales, business development, inside sales, customer service, or account management.
• Strong verbal and written communication skills.
• Excellent organizational and time management abilities.
• Professional phone presence and customer-first attitude.
• Experience working with CRM platforms such as HubSpot, Salesforce, Microsoft Dynamics, or similar.
• Proficiency with Microsoft 365 applications.
• Experience with LinkedIn Sales Navigator is preferred.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of initiative, persistence, and accountability.

Skills for Success

• Relationship building
• Prospecting and lead qualification
• Customer service excellence
• Strong communication skills
• Organization and attention to detail
• Resilience and persistence
• Team collaboration
• Problem solving
• Time management
• Adaptability

Who We Are

Acture Solutions is a leading Managed Service Provider (MSP) delivering secure, scalable technology solutions throughout New York. Our services include Managed IT Services, Cybersecurity, Cloud Solutions, Infrastructure, Professional Services, Strategic Technology Consulting, and AI-driven business solutions. We partner with organizations across education, commercial business, nonprofit, and government sectors to help them operate more securely and efficiently.

Why Join Acture Solutions?

At Acture Solutions, you\'ll be joining a collaborative, high-growth technology company where your work directly contributes to business success. We invest in our employees, encourage professional development, and provide opportunities to grow your career alongside experienced technology and sales professionals.

What We Offer

• Base Salary: $55,000–$65,000 annually
• On-Target Earnings (OTE): Approximately $90,000 annually.
• Medical, dental, and vision insurance
• 401(k) with company match
• Employee Assistance Program (EAP)
• Discretionary Paid Time Off (DPTO)
• 13 Paid holidays
• Professional development and career advancement opportunities

Ready to Build Your Sales Career?

If you\'re passionate about business development, enjoy connecting with people, and want to help organizations leverage technology to achieve their goals, we\'d love to hear from you. Apply today and become part of the Acture Solutions team. A valid driver\'s license and successful background check are required.