Sales Development Representative

Cyberhaven; Boston (MA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Cyberhaven is hiring a Sales Development Representative (SDR) to drive top-of-funnel pipeline for a highly technical data loss prevention product. The role is based in Austin, TX or Mountain View, CA with a Hybrid 3-day-in-office schedule, partnering with Sales and Marketing to identify, engage, and qualify prospects at innovative companies.

You'll research target accounts, craft strategic outreach, and qualify leads while collaborating with cross-functional teams.

Qualifications

• 6+ months of SDR experience at a SaaS company with a highly technical product
• Ability to learn and explain technical concepts in business terms
• Proven communication skills for both technical and non-technical stakeholders
• Experience in B2B sales or business development focusing on early pipeline
• Proficiency with CRM and sales-engagement tools (Salesforce, Outreach, Salesloft, etc.)
• Strategic, personalized outreach to break through noise and engage buyers
• Collaborative team player with marketing and sales teams
• Location in Austin, TX or Mountain View, CA; Hybrid 3 days in office

Responsibilities

• Identify target accounts and key stakeholders
• Engage prospects via email, phone, and social channels
• Qualify inbound/outbound leads for the sales pipeline
• Collaborate with Sales and Marketing to refine messaging
• Maintain accurate records in CRM and engagement tools
• Build and nurture a strong early-stage pipeline

Skills

SDR experience

Technical SaaS

CRM proficiency

Cross-functional

Strong communication

Tools

Salesforce

Outreach

Salesloft

Sales Navigator

Job description

About the Role

We're hiring an SDR (Sales Development Representative) to join our team at Cyberhaven, based in Austin, TX or Mountain View, CA. In this role, you'll play a key part in driving top-of-funnel pipeline for a cutting-edge, highly technical product that's redefining data loss prevention and insider risk. You’ll work closely with our Sales and Marketing teams to identify, engage, and qualify prospects at some of the world’s most innovative companies.

What you'll do

• Identify and research target accounts and key stakeholders within innovative organizations
• Engage prospective customers through thoughtful, strategic outreach via email, phone, and social channels
• Qualify inbound and outbound leads for the sales pipeline by understanding prospect needs and uncovering pain points
• Collaborate with Sales and Marketing teams to refine messaging and develop effective campaigns
• Maintain accurate records and engagement activities in CRM and sales engagement tools
• Consistently build and nurture a strong early-stage pipeline

Who you are

• Have 6+ months of SDR experience at a SaaS company with a highly technical product, cybersecurity experience is a plus
• Comfortable learning and speaking to technical concepts, and translating them into clear business value for prospects
• Skilled communicator - both written and verbal with the ability to engage technical and non-technical stakeholders alike
• Proven experience in B2B sales or business development, with the focus on qualifying complex buying cycles and building early pipeline
• Proficient with CRM and sales engagement tools like Salesforce, Outreach, Salesloft, or Sales Navigator (or comparable platforms)
• You approach outreach with thoughtfulness and strategy, using personalization to break through the noise and connect with the right buyers
• Strong problem-solving skills and the ability to identify customer pain points through research and discovery
• A collaborative team player who works well with marketing, sales, and technical teams to deliver a seamless buyer experience
• Location in Austin, TX or Mountain View, CA - Hybrid 3 days in office

Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It.
Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe.

AI Tools Disclosure:

As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking.

Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.