Sales Development Rep: High-Impact Outreach & Benefits

SHI International; Austin (TX); On-site; USD 40,000 - 100,000; Full time

Benefits offered by this job

Diversity focus

Career growth opportunities

Health benefits

Work-life balance and facilities

Job summary

SHI International is seeking an energetic Sales Development Representative (SDR) to drive new business growth through outbound prospecting, cold calls, emails, and social selling. You will collaborate with Field Account Executives to research target accounts, engage decision-makers, qualify interest, and book meetings that build a healthy sales pipeline.

You will track activity in the CRM and strive to exceed targets.

Qualifications

• Bachelor's degree preferred, but not required.
• 1–3 years in business development, sales development, inside sales, lead generation, or outbound prospecting preferred.
• Demonstrated experience with cold calling, lead qualification, appointment setting, or pipeline generation preferred.
• Experience with CRM platforms (SHI AX, Salesforce, Dynamics, HubSpot, or similar) and sales engagement tools preferred.

Responsibilities

• Execute daily outbound prospecting through calls, emails, LinkedIn, and other channels to generate new opportunities.
• Respond quickly to customer responses uncovering true business needs and aligning the AE to help solve them.
• Maintain a consistent follow-up cadence to boost engagement and response rates.
• Research assigned territories to identify target accounts, key decision-makers, and buying signals.
• Ask discovery questions to uncover each prospect's goals, challenges, and technology needs.
• Book qualified discovery meetings for Account Executives that convert into pipeline.
• Partner with Account Executives to build account development and prospecting plans.
• Stay current on SHI's solutions, market trends, and the competitive landscape to position value effectively.
• Accurately log prospect interactions and opportunity details in CRM and sales engagement platforms.
• Meet or exceed activity, meeting-setting, and pipeline-generation goals.
• Communication: Delivers clear, persuasive messaging across phone, email, and virtual channels, and adapts style to different audiences.
• Persistence & Resilience: Maintains motivation and a positive attitude through high call volumes, objections, and rejection.
• Time Management: Prioritizes a high volume of outreach and follow-up tasks to consistently hit daily and weekly activity targets.
• Curiosity & Active Listening: Asks strong discovery questions and listens for needs, pain points, and buying signals.
• Self-Motivation: Takes initiative to identify opportunities and drive personal performance without explicit direction.
• Coachability & Self-Development: Seeks feedback, applies coaching, and sets personal development goals to improve results.
• Decision-Making: Evaluates prospect fit and prioritizes outreach efforts to maximize pipeline impact.
• Interpersonal Skills: Builds rapport quickly and establishes credibility with prospects and internal partners.
• Performance Management: Tracks progress against activity and pipeline goals and adjusts approach as needed.
• Business Development: Identifies potential opportunities, proposes outreach strategies, and takes action independently.

Skills

Outbound prospecting

Cold calling

Emailing

LinkedIn

CRM systems

Sales engagement tools

Phone communication

Time management

Active listening

Education

Bachelor's degree preferred

Tools

SHI AX

Salesforce

Dynamics

HubSpot

LinkedIn Sales Navigator

Job description

SHI International is seeking an energetic Sales Development Representative (SDR) to drive new business growth through outbound prospecting, cold calls, emails, and social selling. You will collaborate with Field Account Executives to research target accounts, engage decision-makers, qualify interest, and book meetings that build a healthy sales pipeline.

You will track activity in the CRM and strive to exceed targets.