Sales Data & Process Operations Specialist

Manulife; Boston (MA); Hybrid; USD 62,000 - 103,000; Full time

Job summary

Manulife is seeking a Sales Technology Data Operations Specialist in Boston to support data-driven processes across teams and coordinate requests with precision.

You will manage data imports, list tagging, and campaign data uploads while maintaining documentation and ensuring timely follow-up. The role requires strong Excel skills, familiarity with CRM systems, and the ability to balance multiple priorities in a collaborative, hybrid environment.

Qualifications

• College degree or 2+ years of relevant business experience.
• Proficient with Excel and data management.
• Familiarity with Salesforce or a similar CRM.
• Strong organization and time-management skills.
• Ability to handle confidential information with discretion.
• Excellent communication and teamwork abilities.

Responsibilities

• Coordinate and execute data-related processes across teams.
• Serve as central point for questions and issues; drive resolution.
• Manage shared mailbox and ensure timely follow-up on requests.
• Maintain process documentation and conduct data validation.

Skills

Excel

Outlook

Teams

CRM

Data imports

Data validation

List management

Data uploads

Attention to detail

Communication

Education

Bachelor's degree

Tools

Salesforce

Excel

Outlook

Teams

Job description

Manulife is seeking a Sales Technology Data Operations Specialist in Boston to support data-driven processes across teams and coordinate requests with precision.

You will manage data imports, list tagging, and campaign data uploads while maintaining documentation and ensuring timely follow-up. The role requires strong Excel skills, familiarity with CRM systems, and the ability to balance multiple priorities in a collaborative, hybrid environment.