Hybrid Sales Data Operations Specialist

John Hancock; Boston (MA); Híbrido; USD 62 000 - 103 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Dental and vision benefits

401(k) plan and retirement benefits

Paid time off and holidays

Resumo da oferta

John Hancock, a Manulife company in Boston, seeks a Sales Technology Data Operations Specialist to manage data-driven processes across teams. You will coordinate requests, maintain documentation, and ensure accuracy while handling confidential information.

The role emphasizes Excel mastery, CRM familiarity, and effective cross-team collaboration. Hybrid work arrangement in the Boston area, with some travel.

Qualificações

• College degree or 2+ years of relevant business experience.
• Proficient with Microsoft Office, especially Excel, plus Outlook and Teams.
• Familiarity with Salesforce or similar CRM; data imports a plus.
• Understanding of financial services or insurance operations preferred.
• Ability to work independently and in a team.

Responsabilidades

• Execute and coordinate data-related business processes across teams, ensuring accuracy and timelines.
• Understand complex business rules, guidelines, exceptions, and nuances.
• Perform recurring activities per established requirements and timelines.
• Serve as central point of coordination for questions and issues across teams.
• Manage shared mailbox, coordinate responses, and ensure follow-ups.
• Coordinate data-related requests including list management, data imports, and campaign data uploads.
• Maintain process documentation and escalate recurring issues as needed.

Conhecimentos

Excel

Microsoft Office

Outlook

Teams

Data management

List management

Data imports

Attention to detail

Time management

Formação académica

College degree

Ferramentas

Salesforce

Descrição da oferta de emprego

John Hancock, a Manulife company in Boston, seeks a Sales Technology Data Operations Specialist to manage data-driven processes across teams. You will coordinate requests, maintain documentation, and ensure accuracy while handling confidential information.

The role emphasizes Excel mastery, CRM familiarity, and effective cross-team collaboration. Hybrid work arrangement in the Boston area, with some travel.