Sales & Customer Service Associate

Massage Envy; Newport News (VA); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Healthcare benefits

Employee membership

Employee discounts on services and产品

Job summary

Massage Envy in Newport News, VA is seeking a Wellness Sales Advisor to drive memberships and retail sales. Base pay plus commissions and bonuses, with healthcare benefits for eligible full-time employees and flexible scheduling.

Responsibilities include educating clients on memberships and services, booking appointments, following up with prospects, and building relationships that promote retention and clinic growth.

Qualifications

• Preferred: Sales experience with a track record of building client relationships, achieving goals, selling memberships, retail products, service upgrades, or other customer-focused solutions.
• Customer service and hospitality experience are also highly valued.
• Comfortable discussing memberships and recommending solutions.
• Motivated by incentives and able to work in a fast-paced environment.

Responsibilities

• Help clients begin and continue their wellness journey.
• Educate clients on memberships, services, and wellness programs.
• Recommend products and retail solutions.
• Book appointments and manage schedules.
• Follow up with prospective and existing clients.
• Build strong client relationships that drive retention.
• Contribute to clinic sales goals and membership growth.
• Support daily clinic operations and maintain a welcoming environment.

Skills

Sales experience

Customer service

Communication skills

Computer skills

Team player

Goal oriented

Job description

WELLNESS SALES ADVISOR

Base Pay + Commissions + Bonuses

Join a Growing Wellness Team Under New Ownership

Massage Envy is seeking motivated, energetic, and sales-focused professionals to join our team at our busy clinic in Newport News, VA.

This is a sales-focused position for individuals who enjoy building relationships, helping clients achieve their wellness goals, and earning bonuses based on performance

If you enjoy working with people, hitting goals, and being rewarded for your performance, we want to meet you.

What You'll Earn:

• Competitive hourly pay of $14.00 - $15.50 per hour
• Commissions, and performance bonuses
• Healthcare benefits for eligible full-time employees
• Employee membership
• Employee discounts on services and products
• Paid training and ongoing development
• Flexible scheduling options

What You'll Do:

• Help clients begin and continue their wellness journey
• Educate clients on memberships, services, and wellness programs
• Recommend products and retail solutions
• Book appointments and manage schedules
• Follow up with prospective and existing clients
• Build strong client relationships that drive retention
• Contribute to clinic sales goals and membership growth
• Support daily clinic operations and maintain a clean, professional, and welcoming environment for clients and team members

We're Looking For Someone Who:

• Preferred: Sales experience with a track record of building client relationships, achieving goals, selling memberships, retail products, service upgrades, or other customer-focused solutions
• Customer service, retail, and hospitality experience are also highly valued
• Is comfortable discussing memberships and recommending solutions
• Is goal-oriented and motivated by incentives
• Has strong communication and computer skills
• Thrives in a fast-paced environment
• Works well with a team and brings positive energy every day

Schedule:

• Full-Time and Part-Time Positions Available
• Day, Evening, Weekend, and Holiday Shifts Available

Why Join Us?

Our clinic is under new ownership and focused on growth, development, and creating opportunities for team members who want to succeed. We invest in our people, celebrate performance, and provide the tools needed to build a rewarding career in wellness.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location