Sales & Customer Service Associate

Massage Envy; Henderson (NV); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Employer-paid health insurance (full‑/

Paid time off

Employee referral program

Employee Assistance Program

Flexible schedule

In-depth product and service training

Free massage or facial each month (FT)

40% off Massage Envy products

Job summary

Massage Envy Green Valley is hiring and seeks team members who deliver exceptional customer service and understand Total Body Care. The role involves promoting services, booking clients, and helping grow the wellness client base in a fast-paced retail environment.

We offer full-time and part-time positions with a flexible schedule, training, and employee perks. Join our team to develop your career in wellness at Massage Envy Green Valley.

Qualifications

• Previous retail or sales experience preferred.
• Strong math and computer skills; able to multitask.
• Excellent interpersonal skills with guests.
• Knowledge of massage and skin care services is helpful.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on Total Body Care and promote the Wellness Program.
• Schedule services, answer calls and emails, and support clinic flow.
• Grow and retain a client base through in-person and outreach efforts.

Skills

Retail experience

Mathematics

Computer skills

People skills

Total Body Care knowledge

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Green Valley, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $12.00-14.00/hourly plus tips, bonuses, and commissions
• Employer-paid healthcare including medical, dental and vision plans for full-time employees
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, Concern-Focused Facial or stretch service each month for full-time employees, and once every even month for part-time employees.
• 40% off PCA & Marini skin solutions products, 10% off all other products.

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

Do you have a passion for helping others? Are you looking to take your career to the next level? Join our team and get the support you need to build your skills, embrace your purpose, and grow your career. Apply today – we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location