Sales & Customer Engagement Representative

Mainline Strategies Inc.; Virginia Beach (VA); On-site; USD 42,000 - 52,000; Full time

Job summary

Mainline Strategies Inc. in Virginia Beach is seeking a Sales & Customer Engagement Representative to connect with customers in a face-to-face retail setting and support client sales initiatives.

You will learn client offerings, identify customer needs, and connect them with suitable solutions. Your day centers on customer interaction, staying up-to-date on promotions and goals, and delivering a friendly, engaging experience.

Qualifications

• No years of sales experience required.
• Strong interpersonal and communication abilities.
• Comfort with in-person customer interactions.

Responsibilities

• Initiate conversations and build rapport with customers.
• Ask questions to understand individual needs.
• Present relevant products, services and promotions.
• Provide clear and accurate information to customers.
• Support customer acquisition and sales goals.
• Collaborate with teammates to create a professional customer experience.

Skills

People skills

Communication

Customer service

Retail experience

Job description

If connecting with people comes naturally to you, this could be a great place to put that skill to work.

We’re expanding our Virginia Beach team and looking for a Sales & Customer Engagement Representative to help create strong customer experiences while supporting our clients’ sales initiatives.

In this role, you’ll interact directly with customers in a face-to-face retail environment. You’ll learn our clients’ products and services, identify what customers are looking for, and help connect them with solutions that fit their needs.

A Day in the Role

Your day will center around customer interaction. You’ll start by staying up to date on current client offerings, promotions, and sales goals before working directly with customers throughout the day.

You’ll be responsible for:

• Starting conversations and building rapport with customers
• Asking questions to understand individual needs
• Presenting relevant products, services, and promotions
• Providing clear and accurate information
• Supporting customer acquisition and sales goals
• Working alongside your team to create a professional and engaging customer experience

The Environment

This is an in-person, people-focused role for someone who enjoys staying active, communicating throughout the day, and working toward measurable goals.

Our team environment is collaborative, energetic, and performance-driven. New team members receive hands‑on training and ongoing coaching to become confident in both the customer engagement and sales sides of the position.

What Makes Someone Successful Here?

You don’t need years of sales experience to succeed in this role. We value people who are personable, dependable, coachable, and motivated to improve.

Experience in retail, hospitality, customer service, communications, athletics, or other people-focused environments can be a strong foundation, but we’re open to candidates from a variety of backgrounds.

If you enjoy meeting new people, thrive in an interactive environment, and want to build hands‑on sales and customer engagement experience, we’d like to hear from you.