Sales & CRM Systems Administrator

Expo Home Improvement

Farmers Branch (TX)

On-site

USD 75,000 - 95,000

Full time

14 days+

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Job summary

Expo Home Improvement in Texas is seeking a Business Systems Administrator to optimize Leap Sales Pro, Salesforce, Tableau, Five9, Siro, and Ingage. You will manage user access, dashboards, data quality, and automation to boost sales, service, and production.

The role requires 3+ years in technical support, Salesforce and Tableau administration, data analysis, and CRM integrations. You will train end users, create system documentation, and coordinate with vendors to improve processes and

Qualifications

3+ years of technical support experience.
2+ years of Salesforce support experience.
Tableau administrative experience.
Strong data analysis and problem-solving abilities.
Knowledge of CRM integrations and data management.

Responsibilities

Administer and support Salesforce, including user management, security, workflows, dashboards, and reports.
Manage Tableau reports, dashboards, and KPI scorecards for leadership teams.
Data warehouse and connected systems administration.
Administer Five9 contact center platform, including user provisioning and reporting.
Leap SalesPro user support, pricing changes, and contract updates.
Troubleshoot system issues and coordinate with vendors.
Develop operational reports and provide insights into productivity and performance.
Train end users and create system documentation.