Sales Counter Associate (Lumberyard)

Scherer Bros. Lumber Co.; Shakopee (MN); On-site; USD 28,000 - 32,000; Full time

Job summary

Scherer Bros. Lumber Co. in Shakopee, MN is seeking a Sales Counter Associate for our lumberyard.

You will greet customers, advise on building materials, and process purchases at the counter and by phone, using our computer systems to generate material estimates and orders. The ideal candidate has strong customer service experience in lumber or construction, reads blueprints, and can communicate clearly with customers and vendors.

Qualifications

• High School Diploma or equivalent required.
• 2–5 years in building/lumber industry preferred.
• 2–5 years in customer service/sales in lumber industry preferred.
• Ability to read/interpret blueprints.

Responsibilities

• Assist walk-in and telephone customers with selections and purchases.
• Enter material lists into computer and process orders.
• Process customer payments and close transactions at the counter.
• Follow up with customers regarding order deliveries and lead times.
• Demonstrate products in showroom and maintain literature and displays.

Skills

Customer service

Communication skills

Blueprint reading

Problem solving

Computer literacy

Time management

Organizational skills

Education

High School Diploma or equivalent

2 year degree in construction technology preferred

Tools

Microsoft Word

Outlook

Data Entry

Job description

Sales Counter Associate (Lumberyard)# Sales Counter Associate (Lumberyard)Shakopee Retail Yard - Shakopee, MN 55379## OverviewSalary Range$20.00 - $23.00 HourlyEducation LevelHigh School/GEDCategoryRetail## DescriptionAssist walk-in and telephone customers with the selection and purchase of building materials. Regular and reliable attendance is an essential function of this job.**ESSENTIAL FUNCTIONS:**Customer Service* Greet walk-in customer and answer telephones* Recommend and provide advice on a variety of products and services* Enter material list into computer* Special order products from vendor catalogs* Process customer paymentEstimate Materials* Read blueprints* Determine material list from blueprint* Calculate amount of materials needed* Enter estimate into computer* Price specialty itemsCommunication* Follow-up with customer regarding items order for delivery* Communicate with vendors regarding pricing, availability, and products* Communicate with Dispatch regarding delivery timesShowroom/Display Floor* Present and demonstrate products throughout showroom* Update and fill literature, products, and brochures throughout showroomContinuous Improvement* Promote and support Continuous Improvement initiatives; follow Standard work as it applies to your work area and functions* Seek input from team to identify process improvement opportunities and recommend solutions* Commitment to Standard Work and willingness to create a positive impactSafety and Wellnes* Assist other employees and departments as directed and needed* Increase knowledge and awareness of safety for yourself and others throughout the workplace* Report all safety concerns, hazards and incidents* Follow ergonomically correct standards in personal workspace* Promote safety and wellness initiatives## Qualifications**EDUCATION & EXPERIENCE:*** High School Diploma or equivalent* Minimum of 2 year degree in construction technology preferred* 2 – 5 years in the building/lumber industry* 2 – 5 years customer service/sales in lumber industry preferred**KNOWLEDGE, SKILLS & ABILITIES:*** Excellent customer service skills* Knowledge of building materials and methods required* Excellent communication skills using verbal, written, and listening skills* Ability to read/interrupt blueprints* Ability to problem solve using analytical methods and details decisions* Computer literate (Microsoft, Word, Outlook, Data Entry, etc.)* Ability to access and understand resources available within the industry* Excellent organizational and time management skills**PHYSICAL DEMANDS:*** Ability to sit for extended periods of time* Frequent use of hands and wrist required for computer & telephone use**ENVIRONMENT & PHYSICAL WORKING CONDITIONS:*** Work indoors in Office/Desk setting* Occasional work occurs in retail/showroom floor