Front Counter Sales

Yoder's Building Components; Fair Play (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Yoder's Building Components in Fair Play, SC is seeking a Front Counter Sales Associate to deliver friendly, knowledgeable service as customers select lumber, building materials, hardware and related products.

You will greet customers, process orders and payments, answer questions, prepare quotes, stock shelves, and contribute to a fast-paced team environment. Strong communication and basic math skills are important; prior retail experience is preferred.

Qualifications

• Previous customer service, retail or sales experience preferred.
• Knowledge of lumber or building materials is a plus but not required.
• Strong communication, interpersonal and basic math skills.
• Basic computer skills and ability to learn point-of-sale systems.
• Ability to multitask, stay organized and work in a team environment.

Responsibilities

• Greet customers and provide friendly, knowledgeable assistance with product selection and purchases.
• Process orders, sales transactions, returns and payments accurately.
• Answer phone calls and assist with product questions, pricing and availability.
• Prepare quotes and assist with special orders as needed.
• Develop knowledge of lumber, building materials, hardware and related products.
• Assist with stocking shelves, monitor inventory and maintain an organized sales area.
• Build positive relationships with customers, coworkers and other departments.
• Address customer concerns professionally and involve management when necessary.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Basic math

Multitasking

Learn new tasks

Tools

POS systems

Retail software

Job description

The Front Counter Sales Associate is responsible for providing excellent customer service while assisting customers with purchasing lumber, building materials, hardware, and related products. This position requires a friendly, helpful attitude, strong communication skills, and the ability to work in a fast-paced, team-oriented environment.

Essential Duties and Responsibilities

• Greet customers and provide friendly, knowledgeable assistance with product selection and purchases.
• Process customer orders, sales transactions, returns, and payments accurately.
• Answer incoming phone calls and assist customers with product questions, pricing, and availability.
• Prepare quotes and assist with special orders as needed.
• Develop and maintain knowledge of lumber, building materials, hardware, and other products.
• Assist with stocking shelves, monitoring inventory, and maintaining an organized sales area.
• Build positive relationships with customers, coworkers, and other departments.
• Address customer concerns professionally and involve management when necessary.
• Perform other duties as assigned.

Qualifications and Skills

• Previous customer service, retail, or sales experience preferred.
• Knowledge of lumber and building materials is a plus but not required.
• Strong communication, interpersonal, and basic math skills.
• Basic computer skills and ability to learn point-of-sale systems.
• Ability to multitask, stay organized, and work effectively in a team environment.
• Dependable, self-motivated, and willing to learn.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift and move materials weighing up to 50 pounds as needed.
• Ability to work in a retail and lumberyard environment.
• General Information