Retail Sales

Southeast LBM Holdco LLC; Monteagle (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Southeast LBM Holdco LLC is seeking a counter sales associate to assist customers in the showroom, sell lumber and related materials, and help maintain an orderly, safe retail environment. You will also handle inquiries, coordinate deliveries, and process sales using the computer system.

The role requires at least 3 years of sales experience, knowledge of lumber and building materials, strong communication and interpersonal skills, and the ability to work independently as well as in a team.

Qualifications

• At least 3 years work experience; some sales experience preferred.
• Working knowledge of lumber and building materials.
• Computer literacy.
• Strong communication skills.
• Strong interpersonal skills.
• Ability to work independently with limited supervision.
• Ability to build and maintain relationships with employees and customers.
• Ability to work effectively in a team-based environment.
• Ability to demonstrate common sense and good judgement.
• High school diploma or equivalency.

Responsibilities

• Sells lumber and related materials to customers on the store floor.
• Provides support to DIY customers.
• Handles telephone and email inquiries.
• Coordinates customer deliveries as appropriate.
• Creates accurate sales tickets and enters data into the computer system.
• Operates cash register and balances drawer daily.
• Maintains shelf and floor stock and coordinates with purchasing.
• Keeps the sales floor attractive, orderly, clean, and safe.
• Takes initiative to complete tasks without being asked.

Skills

Communication skills

Interpersonal skills

Computer literacy

Independent work

Relationship building

Teamwork

Good judgement

Education

High school diploma or equivalent

Job description

Description

The primary role of this position is to handle counter sales and provide service and information to customers who walk into the company’s retail showroom. Position is also responsible for maintaining stock levels on the sales floor and assuring an orderly, attractive, clean, and safe retail environment.

Responsibilities

• Sells lumber and related materials to customers who come into the store’s sales floor.
• Provides support and help to DIY customers.
• Handles telephone and email inquiries from customers as appropriate.
• Coordinates customer delivers as appropriate.
• Creates accurate sales tickets and enters all information into the computer system.
• Operates cash register and balances drawer daily.
• Maintains shelf and floor stock levels and works with purchasing to assure adequate inventory in the stockroom.
• Maintains an attractive, orderly, clean, and safe sales floor.
• Stays alert to things that need to be done and, without being asked, takes initiative to see that they get done.

Requirements

Education & Experience

• At least 3 years work experience; some sales experience preferred.
• Working knowledge of lumber and building materials.
• Computer literacy
• Strong communication skills.
• Strong interpersonal skills.
• Ability to work independently with limited supervision.
• Ability to effectively build and maintain relationships with other employees and with customers.
• Ability to work effectively in a team-based environment.
• Ability to demonstrate common sense and good judgement.
• High school diploma or equivalency.

Work Environment

• Work is performed in an office environment.

Physical Demands

• Standing - Rarely
• Walking - Rarely
• Sitting - Frequently
• Handling/Gripping - Rarely
• Reaching Outward - Rarely
• Reaching above Shoulder - Rarely
• Climbing - Never
• Crawling - Never
• Squatting or Kneeling - Never
• Bending - Never
• Lifting/Carrying - Must be able to lift and move to 20 lbs. using safe lifting techniques
• Pushing/Pulling - Never
• PPE Requirement - None

Work Hours

• Position is full-time. Occasional overtime may be required.