Senior Living Services Sales Counselor

Health Care Administrators Association® (HCAA); Green Tree (Allegheny County); On-site; USD 42,000 - 56,000; Full time

Job summary

Health Care Administrators Association® (HCAA) is seeking a Retirement Living Counselor to guide older adults and their families through retirement living options and transitions. You will listen to needs, explain services and lifestyle choices, and coordinate visits to help families reach confident decisions.

Join a team focused on compassionate care and clear communication to support residents’ quality of life in choosing appropriate senior living communities.

Qualifications

• Compassionate and service-minded attitude.
• Strong communication and interpersonal skills.
• Ability to build trusting relationships and work collaboratively.
• Interest in senior living operations and resident care.

Responsibilities

• Assist older adults and families in exploring retirement living options.
• Listen to prospective residents’ needs and explain community services and lifestyle choices.
• Coordinate visits and guide families through the decision-making process.
• Build trusting relationships through responsive follow-up and clear communication.
• Partner with colleagues across senior living and healthcare services to ensure smooth transitions.
• Support residents in finding communities that enhance their quality of life.

Skills

Compassionate attitude

Communication

Relationship building

Interest in senior living operations

Job description

• Assist older adults and families in exploring retirement living options
• Listen to prospective residents’ needs and explain community services and lifestyle choices
• Coordinate visits and guide families through the decision-making process
• Build trusting relationships through responsive follow-up and clear communication
• Partner with colleagues across senior living and healthcare services to ensure smooth transitions
• Support residents in finding communities that enhance their quality of life

Role:

Retirement Living Counselor

Responsibilities

• Assist older adults and families in exploring retirement living options
• Listen to prospective residents’ needs and explain community services and lifestyle choices
• Coordinate visits and guide families through the decision-making process
• Build trusting relationships through responsive follow-up and clear communication
• Partner with colleagues across senior living and healthcare services to ensure smooth transitions
• Support residents in finding communities that enhance their quality of life

Qualifications & Skills

• Compassionate and service-minded attitude
• Strong communication and interpersonal skills
• Ability to build trusting relationships and work collaboratively
• Interest in senior living operations and resident care