Sales Counselor

Irvine Company; Irvine (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Irvine Pacific invites a Sales Counselor to join our Irvine, CA team. You will greet visitors, present models, explain inclusions and options, and guide buyers from tour to contract.

This role rewards a professional demeanor, strong customer service, and the ability to multitask in a fast-paced, team-based environment. A track record in new home sales is required, along with collaboration with lenders and marketing colleagues.

Qualifications

• Ability and desire to learn, grow, and work as part of a collaborative team environment.
• Ability to handle multiple tasks.
• Professional demeanor and presentation.
• Computer literacy with knowledge of Windows, Microsoft Word, Excel, Outlook, DocuSign.
• Passing score on video shops.
• At least 5 years of new home sales experience.

Responsibilities

• Greet and welcome visitors to the sales gallery.
• Lead the Irvine Pacific Sales Presentation.
• Demonstrate the models during the model tour, expressing inclusions and optional selections.
• Conduct a site tour to determine location of choice.
• Work with lender teams to prequalify prospects.
• Generate sales based on the current business plan. Manage phase releases.
• Follow-up on new pipeline.
• Write contracts and structural options.
• Set Design Center option appointments.
• Answer incoming phone calls, give out driving directions, answer questions, take messages, and return voicemail.
• Escort and accompany current buyers and appraisers to home sites for tours.
• Oversee day-to-day duties of running sales office with partner.
• Work with Marketing, Construction, Customer Care, Design Center, escrow, & preferred lenders.
• Maintain appraisal log. Assist appraisers towards closing.
• Manage pipeline and buyer expectations.

Skills

New home sales

Professional demeanor

Team collaboration

Multitasking

Communication

Tools

Windows

Microsoft Word

Excel

Outlook

DocuSign

Job description

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Come join our world-class sales team at Irvine Pacific, the premier home builder in Orange County. We offer a competitive base compensation, a collaborative team environment, structured training, and continuous growth opportunities. Irvine Pacific is synonymous with quality, and we strive to hire the best and brightest in the industry to represent our highest standards. Irvine Pacific is synonymous with quality, and we strive to hire the best and brightest in the industry to represent our highest standards. The Sales Counselorwill serve as a valued and vital part of the team.

Job Duties:

• Greet and welcome visitors to the sales gallery.


• Capture and enter registration cards.


• Lead the Irvine Pacific Sales Presentation.


• Demonstrate the models during the model tour, expressing inclusions and optional selections.


• Conduct a site tour to determine location of choice.


• Work with lender teams to prequalify prospects.


• Generate sales based on the current business plan. Manage phase releases.


• Follow-up on new pipeline.


• Write contracts and structural options.


• Set Design Center option appointments.


• Answer incoming phone calls, give out driving directions, answer questions, take messages, and return voicemail.


• Escort and accompany current buyers and appraisers to home sites for tours.


• Oversee (with partner) all day-to-day duties of running sales office – Music, model maintenance, bathroom care, back room supplies, updating price sheets, making copies, sending faxes, dropping off Fed-Ex packages, stuffing brochures, etc.


• Work as a team player with all members including Marketing, Construction, Customer Care, Irvine Pacific Design Center, escrow, & preferred lenders.


• Maintain appraisal log. Assist appraisers towards closing.


• Manage pipeline and buyer expectations. (Prequal list and priority order).


• Manage backlog, work with OSLs and cash buyers to verify funds and/or obtain docs for closing.


• Lead and facilitate community team meetings.


• Submit forms and update MLS Listings.


• Submit sales reports.


• Work with Brokers and present at broker offices.

Minimum Qualifications:

• Successful candidates will possess the following qualities:


• Ability and desire to learn, grow, and work as part of a collaborative team environment.


• Ability to handle multiple tasks.


• Professional demeanor and presentation.


• Computer literacy with knowledge of Windows, Microsoft Word, Excel, Outlook, DocuSign.


• Passing score on video shops.


• At least 5 years of new home sales experience.

Irvine Pacific builds exceptionally crafted homes located in the acclaimed Villages of Irvine - thoughtfully designed and carefully constructed down to the finest details.

The Villages of Irvine is the fastest selling new-home community in the U.S., with beautiful homes, top schools and generous open space…all in America’s safest big city.

We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Nearest Major Market:

Irvine California

Nearest Secondary Market:

Los Angeles