Sales Counselor

Menno Haven; Chambersburg, Northern (Franklin County, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Excellent Health, Dental and Vision

Group Life Insurance

Employee Assistance Program

Loyalty Bonuses

Generous Paid Time Off

403(b) Retirement Plan

Job summary

Menno Haven is seeking a Sales Counselor (Senior Living Advisor) for a full-time, non-exempt role to guide prospects and families toward making Menno Haven their home. You will build rapport, deliver tours highlighting unique services, and manage the sales process from lead generation to closing.

Responsibilities include relationship development, coordinating with marketing for outreach, timely follow-ups, and CRM record-keeping.

Qualifications

• Proven experience in sales, preferably in the healthcare or senior living sector.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work independently as well as part of a team.
• Genuine passion for working with seniors and their families.
• Understanding of the senior living industry and its trends.
• Prefer college degree or experience in business, marketing, or a related field is preferred.

Responsibilities

• Develop and maintain relationships with prospective residents and their families.
• Conduct tours of our facilities, highlighting the unique features and services.
• Manage the sales process from lead generation to closing.
• Collaborate with the marketing team to create outreach strategies and materials.
• Respond promptly to inquiries and follow up with potential prospects.
• Assist in organizing community events to engage with the target audience.
• Maintain accurate records of sales activities and progress in the CRM system.

Education

College degree or experience in business, marketing, or related field

Job description

Full-time / Non-exempt / Pay based on experience

In this role, the Sales Counselor (Senior Living Advisor) will walk side by side with prospects and their families, build rapport and inspire trust as prospects decide to make Menno Haven their home. Each day will be unique, requiring the ability to prioritize, multi-task, think creatively, exercise good judgement, take initiative and employ a diverse set of skills.

Responsibilities

• Develop and maintain relationships with prospective residents and their families.
• Conduct tours of our facilities, highlighting the unique features and services.
• Manage the sales process from lead generation to closing.
• Collaborate with the marketing team to create outreach strategies and materials.
• Respond promptly to inquiries and follow up with potential prospects.
• Assist in organizing community events to engage with the target audience.
• Maintain accurate records of sales activities and progress in the CRM system.

Requirements

• Proven experience in sales, preferably in the healthcare or senior living sector.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work independently as well as part of a team.
• A genuine passion for working with seniors and their families.
• Understanding of the senior living industry and its trends.
• Prefer college degree or experience in business, marketing, or a related field is preferred.

Benefits (dependent on eligibility):

• Excellent Health, Dental and Vision plans
• Group Life Insurance
• Employee Assistance Program
• Loyalty Bonuses
• Generous Paid Time Off
• 403(b) Retirement Plan

Shift:

• Full-time, non-exempt
• Monday – Friday
• Occasional weekend and evening hours

Menno Haven is an Equal Opportunity Employer. Menno Haven provides equal employment opportunities to all team members and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, disability status, pregnancy, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.