Sales & Admissions Coordinator

Menno Haven; Chambersburg, Northern (Franklin County, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, Dental and Vision plans

Group Life Insurance

Employee Assistance Program

Loyalty Bonuses

Generous PTO

403(b) Retirement Plan

Referral Bonus

Job summary

Menno Haven in Chambersburg, PA is seeking a Sales & Admissions Coordinator to serve as the operational hub of the Sales & Admissions Department, coordinating daily operations and supporting the prospect and admissions journey.

You will partner across departments to deliver a seamless, person-centered experience for prospective residents, families, referral partners, and team members, with a focus on efficient CRM management and events coordination.

Qualifications

• High School Diploma or GED required.
• Associates Degree required; equivalent sales support or administrative experience may be considered.
• Bachelor's degree in Business, Healthcare Administration, Marketing, Communications, Hospitality, or related field preferred.
• 2+ years of recent experience in a customer service, sales support, health care, hospitality or related role preferred.
• Strong computer proficiency including Microsoft Office Suite, CRM, and other electronic record systems required.
• Excellent customer service, communication, organization, and interpersonal skills required.
• Ability to handle confidential information and exercise sound judgment required.
• Ability to learn new systems, processes, and workflows required.
• Collaborative team player with a positive and professional demeanor required.

Responsibilities

• Provide administrative and operational support for the Sales & Admissions team, including scheduling, documentation, reporting, CRM management, workflow coordination, and maintaining accurate departmental records.
• Serve as a key point of contact for prospective residents, families, referral partners, and visitors by coordinating communication, appointments, follow-up, and delivering a welcoming, service-focused experience.
• Collaborate with Sales, Admissions, Communications, Clinical Services, and other departments to support departmental priorities, process improvements, occupancy initiatives, and a seamless resident experience.
• Coordinate logistics and administrative details for events, educational programs, move-ins, outreach activities, and other engagement initiatives while ensuring projects and workflows remain organized and on track.

Skills

CRM

Microsoft Office

Customer service

Communication

Organization

Interpersonal skills

Confidentiality

Adaptability

Team player

Education

High School Diploma or GED

Associates Degree

Bachelor's degree in Business/Healthcare Administration/Marketing/Communications/Hospitality

Tools

CRM

Microsoft Office Suite

Job description

Life Center

300 Ridgeview

Chambersburg, PA 17201, USA

Description

Full-Time / Non-Exempt / Pay based on experience

Reporting to the Sales Manager, the Sales & Admissions Coordinator serves as the operational hub of the Sales & Admissions Department by coordinating daily operations, supporting the prospect and admissions journey, and partnering across departments to deliver a seamless, person-centered experience for prospective residents, current residents, families, referral partners, and team members.

What you'll do:

• Provide administrative and operational support for the Sales & Admissions team, including scheduling, documentation, reporting, CRM management, workflow coordination, and maintaining accurate departmental records.
• Serve as a key point of contact for prospective residents, families, referral partners, and visitors by coordinating communication, appointments, follow-up, and delivering a welcoming, service-focused experience.
• Collaborate with Sales, Admissions, Communications, Clinical Services, and other departments to support departmental priorities, process improvements, occupancy initiatives, and a seamless resident experience.
• Coordinate logistics and administrative details for events, educational programs, move-ins, outreach activities, and other engagement initiatives while ensuring projects and workflows remain organized and on track.

Qualifications & Skills:

• High School Diploma or GED, required.
• Associates Degree, required; equivalent sales support or administrative experience may be considered.
• Bachelor's degree in Business, Healthcare Administration, Marketing, Communications, Hospitality, or related field, preferred.
• 2+ years of recent experience in a customer service, sales support, health care, hospitality or related role, preferred.
• Strong computer proficiency including Microsoft Office Suite, CRM, and other electronic record systems, required.
• Excellent customer service, communication, organization, and interpersonal skills, required.
• Ability to handle confidential information and exercise sound judgment, required.
• Ability to learn new systems, processes, and workflows, required.
• Collaborative team player with a positive and professional demeanor, required.

Benefits (dependent upon eligibility):

• Excellent Health, Dental and Vision plans
• Group Life Insurance
• Employee Assistant Program
• Loyalty Bonuses
• Generous PTO
• 403(b) Retirement Plan
• Referral Bonus

Shift:

• Monday - Friday 8:00 am-4:30 pm
• Full-time, Non-exempt
• Occasional evenings and weekends as needed

Menno Haven is an Equal Opportunity Employer. Menno Haven provides equal employment opportunities to all team members and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, disability status, pregnancy, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.