Sales Coordinator: Proposals, Pricing & Project Coordination

Socket.dev; Plano (TX); On-site; USD 38,000 - 62,000; Full time

Job summary

Socket.dev in Dallas Headquarters (Plano, TX) seeks a Sales Coordinator to support the sales and design teams, prepare proposals, and ensure customer satisfaction throughout the order lifecycle.

You will manage quotes, coordinate projects and work orders, communicate with internal departments, and assist the salesperson to close deals while maintaining contract pricing and timely updates for customers. This role is on-site with regular cross-team collaboration.

Qualifications

• 3 to 5 years of experience in a customer service-related field.
• Proficiency with Microsoft Office Suite.
• Exceptional customer service skills and multi-tasking abilities.
• Ability to work in a fast-paced environment and build strong internal relationships.
• Detail-oriented with the ability to organize and prioritize workloads.
• Effective communication across multiple departments.

Responsibilities

• Coordinate all customer projects and work orders: implementation of customer orders and service requests.
• Create project numbers and quotes.
• Process revisions to orders throughout budgeting and approval stages.
• Provide status reports to customers on project and work order progress.
• Negotiate pricing with vendors for service and product purchases.
• Assist in budgeting and quoting for clients.
• Support sales to close deals with proper documentation and deposits.
• Monitor scope changes and keep all stakeholders informed.
• Attend project and account meetings as scheduled.
• Ensure documentation standards and cost-of-sale alignment for accounts.

Skills

Customer service

Microsoft Office

Multi-tasking

Fast-paced environment

Relationship building

Organizational skills

Effective communication

Tools

Adobe Acrobat

Job description

Socket.dev in Dallas Headquarters (Plano, TX) seeks a Sales Coordinator to support the sales and design teams, prepare proposals, and ensure customer satisfaction throughout the order lifecycle.

You will manage quotes, coordinate projects and work orders, communicate with internal departments, and assist the salesperson to close deals while maintaining contract pricing and timely updates for customers. This role is on-site with regular cross-team collaboration.