Projects & Sales Orders Coordinator

Furniture Marketing Group; Plano (TX); On-site; USD 42,000 - 68,000; Full time

Job summary

Furniture Marketing Group in Dallas (Plano area) seeks a Project Coordinator to own order placement and back-office activities for Sales Support. You will support Sales Coordinators, place orders, coordinate service work, interface with factories, and manage lead times and ship dates to ensure timely fulfillment.

The role covers order preparation, order management, installation/delivery packet prep, and ongoing customer communications to maintain accurate orders and customer satisfaction.

Responsibilities

• Order Preparation: Reviews and proofs order for basic information (ship to, bill to, contract number, etc.), accuracy and completeness
• Sales Order Management: Disperses order information to appropriate internal and external personnel (sales staff, operations, customer, etc.)
• Checks acknowledgments against order; resolves discrepancies with factory and/or original Sales Coordinator
• Maintains master sales order and work order files, ensuring the file is complete and up to date
• Interfaces with factory on order status, current lead times, reservation of manufacturing for future/project orders, specials requirements, C.O.M. requirements, etc.
• Prepares installation/delivery packet for operations (install drawings, delivery tickets, etc.)
• On-going: Participate in team meetings; communicate with customers regarding order status, punch list resolution, and scheduling of orders for delivery/installation; manage warranty claims with vendor partners; other duties as assigned

Job description

Furniture Marketing Group in Dallas (Plano area) seeks a Project Coordinator to own order placement and back-office activities for Sales Support. You will support Sales Coordinators, place orders, coordinate service work, interface with factories, and manage lead times and ship dates to ensure timely fulfillment.

The role covers order preparation, order management, installation/delivery packet prep, and ongoing customer communications to maintain accurate orders and customer satisfaction.