Sales Coordinator - Order Flow & Customer Success

raymondstorageconcepts; Cincinnati (OH); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

401(k) with company match

Employee discounts

Team-oriented culture

Job summary

Raymond Storage Concepts in Blue Ash, Ohio is seeking a detail-oriented Sales Coordinator to support our sales team and ensure orders flow smoothly from receipt to delivery. This onsite role collaborates with sales reps, vendors, and internal teams to service customers efficiently.

You will manage order entries, invoices, scheduling, and costing, while prioritizing accuracy and proactive communication. Proficiency with Microsoft Office and CRM/ERP systems is a plus; a business degree is

Qualifications

• Experience in a Sales Coordinator, Sales Support, Customer Service, Administrative Support, or similar role.
• Exceptional attention to detail and commitment to accuracy.
• Strong organizational and time management skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office, including Excel, Outlook, and Word.
• Strong customer service mindset and ability to work effectively across teams.

Responsibilities

• Manage and coordinate all phases of the sales order process from order receipt through product delivery.
• Support assigned Sales Representatives by providing exceptional administrative and operational support.
• Process purchase orders, customer invoices, transportation arrangements, installation scheduling, and final order costing.
• Calculate gross profit and support commission reporting activities.
• Serve as a liaison between Sales, Operations, Accounting, Service, Purchasing, and other departments.
• Ensure accurate order entry and maintain proactive communication with customers throughout the order lifecycle.
• Partner with the Accounting team to resolve billing and receivable issues while delivering outstanding customer service.
• Identify and resolve order-related issues quickly and professionally.
• Support additional projects and initiatives as assigned.

Skills

Attention to detail

Organizational skills

Time management

Customer service

Communication skills

MS Office

Cross-team collaboration

Sales support

Education

Associate's or Bachelor's degree in Business, Marketing, or related field

Tools

CRM systems

ERP systems

Job description

Raymond Storage Concepts in Blue Ash, Ohio is seeking a detail-oriented Sales Coordinator to support our sales team and ensure orders flow smoothly from receipt to delivery. This onsite role collaborates with sales reps, vendors, and internal teams to service customers efficiently.

You will manage order entries, invoices, scheduling, and costing, while prioritizing accuracy and proactive communication. Proficiency with Microsoft Office and CRM/ERP systems is a plus; a business degree is