Sales Coordinator

Raymond Storage Concepts, Inc.

Cincinnati (OH)

On-site

USD 33,000 - 37,000

Full time

7 days ago

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Benefits offered by this job

Medical, dental, vision

Disability insurance

Life insurance

401(k) match

PTO

Volunteer time off

Employee discount

Referral bonus

Team culture

Growth opportunities

Job summary

Raymond Storage Concepts, Inc. in Blue Ash, OH is seeking a highly organized Sales Coordinator to support sales reps and ensure smooth order flow from receipt to delivery.

You will coordinate with customers, vendors, and internal teams to maintain accuracy and timely communication, driving customer satisfaction and operational efficiency. The role emphasizes attention to detail, strong administrative skills, and proficiency with Microsoft Office; experience with CRM/ERP systems is a plus.

Qualifications

Experience in a Sales Coordinator or Sales Support role.
Strong accuracy and attention to detail.
Proficiency with Microsoft Office applications and basic data entry.

Responsibilities

Coordinate all phases of the sales order process from receipt to delivery.
Provide administrative and operational support to assigned Sales Representatives.
Process purchase orders, invoices, transportation arrangements, installation scheduling, and final order costing.
Calculate gross profit and support commission reporting.
Serve as liaison between Sales, Operations, Accounting, Service, Purchasing, and other departments.
Maintain proactive communication with customers throughout the order lifecycle.
Collaborate with Accounting to resolve billing and receivable issues while delivering excellent customer service.

Skills

Attention to detail

Organizational skills

Communication skills

Customer service mindset

Education

Associate's degree in Business or related field

Tools

Excel

Outlook

Word

CRM/ERP systems

Job description

Location & Schedule

Blue Ash, OH | Onsite 5 Days per Week | Monday-Friday, 7:00 AM - 4:00 PM

Pay: $24.00-$27.00 per Hour

Compensation is based on experience, skills, and qualifications. Exceptional candidates with highly relevant experience may be considered above the posted range.

Work Authorization

Candidates must be authorized to work in the United States. Raymond Storage Concepts does not sponsor employment visas for this position.

About The Company

At Raymond Storage Concepts (RSC), we help companies optimize their warehouses, fleets, and material handling operations through industry-leading solutions and exceptional customer support. As an authorized sales and service center for The Raymond Corporation, we proudly serve customers throughout Ohio, Kentucky, Southeast Indiana, and West Virginia.

Job Summary

We're looking for a highly organized, customer-focused Sales Coordinator to join our team in Blue Ash, Ohio. If you thrive in a fast-paced environment, enjoy multitasking, and love being the person who keeps everything running smoothly behind the scenes, we want to hear from you.

In this role, you'll partner directly with our Sales Representatives and play a key role in ensuring customer orders move seamlessly from initial purchase through final delivery. Your work will directly impact customer satisfaction, sales success, and operational efficiency across the company.

What You'll Do

As our Sales Coordinator, you'll be the hub that connects customers, sales representatives, vendors, and internal teams to ensure every order is handled accurately and efficiently.

Key Responsibilities

Manage and coordinate all phases of the sales order process from order receipt through product delivery.
Support assigned Sales Representatives by providing exceptional administrative and operational support.
Process purchase orders, customer invoices, transportation arrangements, installation scheduling, and final order costing.
Calculate gross profit and support commission reporting activities.
Serve as a liaison between Sales, Operations, Accounting, Service, Purchasing, and other departments.
Ensure accurate order entry and maintain proactive communication with customers throughout the order lifecycle.
Partner with the Accounting team to resolve billing and receivable issues while delivering outstanding customer service.
Identify and resolve order-related issues quickly and professionally.
Support additional projects and initiatives as assigned.

What Makes You Successful

You are detail-oriented, organized, and energized by managing multiple priorities at once. You enjoy working collaboratively, building relationships, and finding solutions that create positive outcomes for customers and teammates alike.

Required Qualifications

Experience in a Sales Coordinator, Sales Support, Customer Service, Administrative Support, or similar role.
Exceptional attention to detail and commitment to accuracy.
Strong organizational and time management skills.
Ability to prioritize multiple tasks in a fast-paced environment.
Excellent verbal and written communication skills.
Proficiency with Microsoft Office, including Excel, Outlook, and Word.
Strong customer service mindset and ability to work effectively across teams.

Preferred Qualifications

Experience working with CRM and/or ERP systems.
Experience supporting a field sales team or coordinating customer orders and quotations.
Previous experience in logistics, supply chain, transportation, shipping, or order fulfillment environments is highly valued, with an understanding of coordinating deliveries, managing timelines, and ensuring customer satisfaction.
Associate's or Bachelor's degree in Business, Marketing, or a related field.

Why Join Raymond Storage Concepts?

At RSC, you'll be more than a coordinator. You'll be a critical part of a collaborative team that values accuracy, accountability, and customer success. We offer a supportive culture where employees are encouraged to grow, contribute, and make an impact.

Benefits & Perks