Sales Coordinator - In Room Dining

THE BREAKERS PALM BEACH; Town of Florida (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

The Breakers Palm Beach is seeking a Sales Coordinator for In-Room Dining to take phone orders, offer menu suggestions, and maintain clear communication with the Room Service team. You will help process room charges, credit card, and cash payments to support seamless guest experiences.

Ideal candidates will have at least one year in Food & Beverage, strong sales and communication skills, and solid organization.

Qualifications

• At least one year of experience in the Food & Beverage industry.
• Excellent communication skills with a focus on sales and customer service.
• Strong organizational skills with acute attention to detail.
• Basic proficiency in Microsoft Excel and Word.
• Good networking skills and a solid understanding of hotel operations.

Responsibilities

• Take food and beverage orders over the phone and provide menu suggestions to guests.
• Maintain open communication with Room Service Servers and Managers to ensure seamless service.
• Process payments accurately and efficiently, including room charges, credit cards, and cash transactions.
• Enhance guest satisfaction by delivering exceptional service and addressing customer needs promptly.
• Collaborate with various departments within the hotel to ensure a coordinated and efficient service delivery.

Skills

Sales & Customer Service

Communication Skills

Organizational Skills

Attention to Detail

Hospitality Knowledge

Education

None

Tools

Microsoft Excel

Microsoft Word

Job description

Current job opportunities are posted here as they become available.

Job Summary

We are seeking a Sales Coordinator for In-Room Dining who will be responsible for taking food and beverage orders over the phone, providing menu suggestions, and ensuring continuous communication with Room Service Servers and Managers. This role involves processing various forms of payment, such as room charges, credit cards, and cash, and plays a vital role in enhancing guest satisfaction during their Room Service experience.

Qualifications

• At least one year of experience in the Food & Beverage industry.
• Excellent communication skills with a focus on sales and customer service.
• Strong organizational skills with acute attention to detail.
• Basic proficiency in Microsoft Excel and Word.
• Good networking skills and a solid understanding of hotel operations.

Responsibilities

• Take food and beverage orders over the phone and provide menu suggestions to guests.
• Maintain open communication with Room Service Servers and Managers to ensure seamless service.
• Process payments accurately and efficiently, including room charges, credit cards, and cash transactions.
• Enhance guest satisfaction by delivering exceptional service and addressing customer needs promptly.
• Collaborate with various departments within the hotel to ensure a coordinated and efficient service delivery.

If you are a customer-focused professional with a passion for hospitality and exceptional service delivery, we encourage you to apply for the Sales Coordinator - In Room Dining position.