Sales Coordinator - Furniture Products

PRIMEBRIDGE WORKFORCE LLC; Milwaukee (WI); On-site; USD 32,000 - 46,000; Full time

Job summary

PRIMEBRIDGE WORKFORCE LLC is seeking a detail-oriented Sales Support Coordinator in Milwaukee, WI to assist the sales team with product research, pricing, and vendor lead-times. You will prepare quotations, process orders, and support installations on-site when needed.

Strong communication and organizational skills are essential to build relationships with customers and internal teams. Proficiency in Microsoft Office and learning internal software are required.

Qualifications

• High school diploma or equivalent with 6 months to 1 year of relevant experience or training.
• Strong interpersonal skills and ability to understand customer requirements by asking questions.
• Excellent attention to detail and commitment to accuracy.
• Self-motivated, adaptable and able to manage responsibilities with urgency.
• Ability to support sales objectives and work in a team.
• Strong organizational skills and ability to work independently with competing priorities.
• Excellent written and verbal communication abilities.
• Customer-focused approach with ability to maintain relationships.
• Proficiency in Microsoft Office and ability to learn company software.

Responsibilities

• Develop a strong understanding of furniture products, processes, and related business operations.
• Support the sales team with product research, pricing details, and vendor lead-time information.
• Participate in pre-sales meetings and customer discussions when required.
• Prepare customer quotations and process sales orders through the internal order management system.
• Assist with project coordination and provide on-site support during major installations when needed.
• Build and maintain positive relationships with existing customers through responsive communication and timely follow-ups.
• Research customer inquiries, recommend suitable product solutions, and resolve issues efficiently.
• Support the preparation and coordination of bid research during the pre-project stage.
• Monitor order progress, including vendor shipment schedules and expected arrival dates.
• Coordinate product deliveries, installations, and related services.
• Prepare and maintain daily, weekly, and monthly order status and billing reports.
• Keep customers, internal stakeholders, and installation partners informed about delivery schedules and project updates.
• Maintain accurate documentation, organized records, and updated project reports.
• Participate in team meetings and company activities to support collaboration and operational effectiveness.
• Handle additional duties based on business and departmental requirements.

Skills

Interpersonal skills

Attention to detail

Team player

Customer focus

Microsoft Office

Education

High school diploma

Tools

CRM software

Order management system

Job description

• Develop a strong understanding of furniture products, processes, and related business operations.
• Support the sales team with product research, pricing details, and vendor lead-time information.
• Participate in pre-sales meetings and customer discussions when required.
• Prepare customer quotations and process sales orders through the internal order management system.
• Assist with project coordination and provide on-site support during major installations when needed.
• Build and maintain positive relationships with existing customers through responsive communication and timely follow-ups.
• Research customer inquiries, recommend suitable product solutions, and resolve issues efficiently.
• Support the preparation and coordination of bid research during the pre-project stage.
• Monitor order progress, including vendor shipment schedules and expected arrival dates.
• Coordinate product deliveries, installations, and related services.
• Prepare and maintain daily, weekly, and monthly order status and billing reports.
• Keep customers, internal stakeholders, and installation partners informed about delivery schedules and project updates.
• Maintain accurate documentation, organized records, and updated project reports.
• Participate in team meetings and company activities to support collaboration and operational effectiveness.
• Handle additional duties based on business and departmental requirements.

Required Qualifications & Experience

• High school diploma or equivalent, along with six months to one year of relevant experience or training; an equivalent combination of education and experience will also be considered.
• Strong interpersonal skills and the ability to understand customer requirements by asking relevant questions.
• Excellent attention to detail and commitment to accuracy.
• Self-motivated, adaptable, and capable of managing responsibilities with a sense of urgency.
• Ability to support sales objectives and work effectively as part of a team.
• Strong organizational skills with the ability to work independently and manage competing priorities.
• Excellent written and verbal communication abilities.
• Customer-focused approach with the ability to establish and maintain productive internal and external relationships.
• Proficiency in Microsoft Office applications and the ability to learn company-specific software.
• Reliable transportation may be required for occasional visits to customer locations.