Sales Coordinator (CSR) PT

Key Heating & Cooling; Alton (NH); On-site; USD 2,066,000 - 2,755,000; Part time

Job summary

Key Heating & Cooling seeks a bright and friendly face to join our sales team in a part-time CSR role in Alton, NH. You will be the main liaison for sales leads, set and confirm appointments, and coordinate meetings with customers, while maintaining strong follow-up and lead tracking.

You will also collaborate with the service department to capture replacement sales opportunities and schedule non-demand service appointments, all while representing our family-run team with a positive attitude.

Qualifications

• Strong computer skills (Word, email composition)
• Excellent verbal and written communication
• Experience with multi-line phone systems
• Positive attitude and team-oriented mindset
• Strong work ethic and reliability
• Bright, happy, friendly individuals encouraged to apply

Responsibilities

• Serve as main liaison for sales department leads and schedule/confirm appointments
• Coordinate meetings and follow up with customers to nurture leads
• Maintain lead and sales tracking; ensure timely follow-ups
• Collaborate with service department to capture replacement sales leads and book non-demand service appointments

Skills

Computer skills

Communication skills

Multi-line phone

Positive attitude

Friendly demeanor

Strong work ethic

Job description

Key Heating & Cooling seeks a bright and friendly face to join our sales team. Key is a fast paced residential heating and cooling company. Family run and operated for over 35 years we offer a fun place to work, on-going training and support. Grow with us!

The main function of this position is to be the main liaison for all sales department leads, set and/or confirm all appointments, coordinate meetings, ongoing customer follow up, prospect follow up, lead tracking, sales tracking and other sales department related tasks.

The goal is to ensure the sales department is doing all it can to make the most of every lead!

You will also work closely with the service department capturing replacement sales leads and booking non-demand service appointments as part of the CSR team.

Part Time: Monday-Friday 9-3pm / ("Mother's Hours") We can be flexible if needed.

Required Skills:

Strong computer skills (Microsoft Word+, Email Composition, etc)

Strong communication skills

Multi-phone line experience

Positive Attitude

Strong work ethic

Bright, happy, friendly upbeat people are encouraged to apply!

We look forward to speaking with you.