Sales Coordinator

Port City Sound and Security; Wilmington (NC); On-site; USD 77,366,000 - 94,558,000; Full time

Benefits offered by this job

Health insurance (60% employee paid)

Simple IRA contribution (2%)

Paid time off: 2-3 weeks

7 paid holidays

Job summary

Port City Sound and Security in Wilmington, NC is seeking a Sales Coordinator to act as the liaison between sales, project management, and operations - owning CRM data and sales support to ensure no lead, opportunity, or deal detail falls through the cracks. This full-time role is based at our Wilmington office, with a 40-hour workweek, Mon-Fri 8am-5pm, reporting to the Sales Manager.

You will manage pipeline, schedules, and proposals, while supporting the sales team with collateral and

Qualifications

• 2+ years in sales support, admin, or customer service (design, construction, or tech preferred).
• Comfort with outbound prospecting and lead qualification.
• Excellent written and verbal English.

Responsibilities

• Own and maintain the CRM for leads, opportunities, and deals.
• Maintain deal schedules and coordinate key dates across sales, procurement, and PM.
• Qualify inbound leads and route to the right Account Executive; conduct outbound outreach.
• Liaise between sales and project management during handoff; attend pipeline meetings.
• Assist with sales collateral, presentations, and proposal templates; support forecasting.

Skills

CRM data management

Lead qualification

Outbound prospecting

Sales support

Tools

Zoho

Salesforce

Pipedrive

Job description

DescriptionWe are a growing audiovisual integration firm serving commercial, residential, and institutional clients throughout the Wilmington, NC area.

Department

Sales

Location

Wilmington, NC (PCSS)

Compensation

$27.00 - $33.00 / hour

Description

We are a growing audiovisual integration firm serving commercial, residential, and institutional clients throughout the Wilmington, NC area.

We are seeking a Sales Coordinator to act as the liaison between sales, project management, and operations - owning CRM data and sales support to ensure no lead, opportunity, or deal detail falls through the cracks.

Your Location

• 6622 Gordon Rd Ste H, Wilmington, NC 28411 (Not remote/hybrid)

Your Schedule

• Full Time (40hrs/Wk) – We do not short your hours!!!
• Mon-Fri from 8am-5pm

Your Manager

• Sales Manager

Our Core Values

• Integrity: Always do the right thing and are fair to all—our customers, employees, vendors and company
• Dedication: Committed to delivering superior products and services through hard work and continuous education and training
• Respect: Appreciate the abilities and opinions of all and value their contributions that help us achieve our goals
• Teamwork: Treat each other with trust and respect, commitment to completing a shared goal

Your Contribution to Port City Sound

1. CRM & Pipeline Management

• Own and maintain the CRM for leads, opportunities, and deals.
• Maintain reporting/dashboards for sales leadership.

2. Deal Schedules & Sales Operations

• Maintain deal schedules and coordinate key dates across sales, procurement, and PM.
• Review proposal/quote documentation and track contracts/change orders through handoff.

3. Lead & Opportunity Management

• Qualify inbound leads and route to the right Account Executive.
• Manage unassigned leads and conduct outbound cold calling to generate and revive leads.

4. Team Coordination

• Liaise between sales and project management during handoff, attending internal meetings for pipeline updates.
• Support Business Development Specialists with admin tasks (quote prep, follow-ups, order status).

5. General Sales Support

• Assist with sales collateral, presentations, and proposal templates.
• Support sales reporting, forecasting, and process documentation as the team grows.

Your Ideal Knowledge/Experience

• 2+yrs of experience in a sales support, admin, or customer service (ideally in design, construction, or tech)
• Comfort with outbound prospecting and lead qualification
• Skilled in CRM's (Zoho, Salesforce, Pipedrive)
• Excellent written and verbal (English)

Port City Sound's Contribution to You

• $27-$33/hr
• 60% paid health insurance for employee (access to other types of insurance and HSA)
• 2% gifting to Simple IRA
• PTO: 2 weeks, year 1-4: 3 weeks year 5+ employment
• 7 paid holidays