Sales Coordinator

YOTEL; Washington (District of Columbia); On-site; USD 40,000 - 43,000; Full time

Job summary

YOTEL Washington DC is seeking a Sales Coordinator to support the Sales Team by managing contracts, group resumes, and block reservations. You will input group bookings and rooming lists into sales and front desk systems, assist with guest correspondence and billing, and handle reservation support.

The role involves supporting PMS/CRM system projects and maintaining accurate group information. The position requires strong organization, communication, and computer skills, with experience in Opera

Qualifications

• College degree in Hospitality or related field preferred.
• Self-motivated, energetic and professionally passionate with excellent customer service.
• Ability to work a flexible schedule.
• Excellent presentation, communication, organization and computer skill.

Responsibilities

• Coordinate contract files with Sales Team.
• Make, change, and cancel reservations.
• Process confirmations as needed.
• Request booking links from distribution.
• Verify VIP, ETA, billing, arrival and departure dates, room types based on group resumes prior to weekly revenue meeting.
• Ensure group blocks, group lists, group billing, and cutoff dates are maintained.
• Preblock all group needs for suites or connecting rooms.
• Check daily arrivals to ensure accurate reservations.
• Process prepayments and ensure proper routing of 3rd party reservations.
• Verify travel agency commission invoices.
• Review cancellation report and charge as needed.
• Process and track gift certificates.
• Maintain positive guest relations at all times.
• Able to perform job functions with attention to detail, speed, and accuracy.
• Able to prioritize and organize work.
• Handle mail / correspondence.
• Run various reports in opera for managers.
• Assist with special projects as needed

Skills

Customer service

Communication skills

Organizational skills

Computer skills

Education

Hospitality degree or related

Tools

Microsoft Word

Excel

Outlook

PowerPoint

HTML

Photoshop

Job description

WELCOME TO YOTEL
A hotel that moves as fast as you. YOTEL has prime locations around the world for you to get centred quickly. Staying with us means spending time in the world's smartest places, where desirable, tech and design-led environments make a real connection with modern travellers on the go.
MAKING YOUR HOTEL EXPERIENCE NON-STOP
YOTEL offers guests a hotel experience that challenges the status quo, with a promise to deliver a different kind of stay through awesome people, smart design and the creative use of technology.

Location YOTEL Washington DC

Position Sales Coordinator

Description

Sales Coordinator Position Overview:

The Sales Coordinator will work with the Sales Team. They will manage various aspects of filing contracts, assisting with group resumes, building group blocks and transient reservations. They will administer the operational and system processes for coordinating group arrival and departure by entering group bookings and rooming lists into the sales and front desk systems. This position will also assist with guest correspondence, administrative duties such as group and transient billing, as well as reservation assistance. The Sales Coordinator will also be responsible for special projects pertaining to the organization of the property management system and the sales and catering system.

Sales Coordinator Major Duties & Responsibilities:

• Liaise with Sales Team in coordinating contract files.
• Make / Change / Cancel reservations.
• Process confirmations as needed.
• Request booking links from distribution
• Verification of the VIP, ETA, billing, arrival and departure dates, room types based upon group resumes prior to the weekly revenue meeting.
• Ensure that group blocks, group lists, group billing, and cutoff dates are maintained.
• Preblock all group needs for suites or connecting rooms.
• Check Daily arrivals to ensure accurate reservations.
• Process prepayments and ensure proper routing of 3rd party reservations
• Verify travel agency commission invoices
• Review cancellation report and charge as needed
• Process and track gift certificates
• Maintain positive guest relations at all times.
• Able to perform job functions with attention to detail, speed, and accuracy.
• Able to prioritize and organize work.
• Handle mail / correspondence.
• Run various reports in opera for managers
• Assist with special projects as needed

Position Requirements

Sales Coordinator Skills:

• College degree in Hospitality or related field preferred
• Self-motivated, energetic and professionally passionate with excellent customer service
• Liaise with vendors and suppliers
• Ability to work a flexible schedule
• Excellent presentation, communication, organization and computer skill
• Microsoft Word, Excel, Outlook, PowerPoint, HTML and Photoshop
• Experience with Opera, Delphi, or other PMS/CRM systems is preferred.
• Ability to thrive and succeed in a fast-paced environment
• Ability to work as a team player
• Ability to maintain positive and professional demeanor while working under pressure
• Solid computer skills including internet, IM, email, OPERA, SynXis CRS, Microsoft Word & Excel

Rate of Pay: $29.00 - $31.00 an hour

Rate Of Pay $29.00 - $31.00

Shift

Full-Time/Part-Time Full-Time

Exempt/Non-Exempt Non-Exempt

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.