Sales Coordinator: Fast-Paced Hospitality Flexible Schedule

YOTEL

Washington (District of Columbia)

On-site

USD 40,000 - 43,000

Full time

14 days+

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Job summary

YOTEL Washington DC is seeking a Sales Coordinator to support the Sales Team by managing contracts, group resumes, and block reservations. You will input group bookings and rooming lists into sales and front desk systems, assist with guest correspondence and billing, and handle reservation support.

The role involves supporting PMS/CRM system projects and maintaining accurate group information. The position requires strong organization, communication, and computer skills, with experience in Opera

Qualifications

College degree in Hospitality or related field preferred.
Self-motivated, energetic and professionally passionate with excellent customer service.
Ability to work a flexible schedule.
Excellent presentation, communication, organization and computer skill.

Responsibilities

Coordinate contract files with Sales Team.
Make, change, and cancel reservations.
Process confirmations as needed.
Request booking links from distribution.
Verify VIP, ETA, billing, arrival and departure dates, room types based on group resumes prior to weekly revenue meeting.
Ensure group blocks, group lists, group billing, and cutoff dates are maintained.
Preblock all group needs for suites or connecting rooms.
Check daily arrivals to ensure accurate reservations.
Process prepayments and ensure proper routing of 3rd party reservations.
Verify travel agency commission invoices.
Review cancellation report and charge as needed.
Process and track gift certificates.
Maintain positive guest relations at all times.
Able to perform job functions with attention to detail, speed, and accuracy.
Able to prioritize and organize work.
Handle mail / correspondence.
Run various reports in opera for managers.
Assist with special projects as needed