Sales Coordinator

Champion Home Builders, Inc.; Ocala (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401k Plan with Company Match

Paid Vacation

Paid Holidays

Medical

Rx

Dental, Vision, and Life Insurance

Job summary

Champion Home Builders, Inc. is seeking a Sales Coordinator to support the sales organization by ensuring smooth communication, accurate order processing, and coordination between customers, Sales, Production, and Shipping.

This role maintains documentation, tracks sales activity, and supports sales initiatives to drive a positive customer experience and overall sales performance. The ideal candidate has 1–3 years of administrative, sales support, or coordination experience and proficiency with

Qualifications

• High school diploma or equivalent.
• 1-3 years of administrative, sales support, or coordination experience.
• Strong communication and organizational skills.
• Proficiency with Microsoft Office and comfort with ERP/CRM systems.
• Ability to maintain accuracy and attention to detail in a fast-paced environment.

Responsibilities

• Enter and maintain sales orders accurately within internal systems.
• Verify completeness of customer purchase orders, pricing, specs, and required documentation.
• Coordinate order changes, updates, and approvals with Sales and internal departments.
• Prepare and distribute order acknowledgments and confirmations to customers.
• Maintain digital and physical records of sales orders, contracts, and correspondence.
• Serve as a primary point of contact for customer questions related to order status, documentation, and scheduling.
• Communicate build dates, shipment timelines, and changes to customer orders.
• Assist Sales Representatives with quotes, product information, and follow-up activity.
• Support customer visits, plant tours, and product demonstration scheduling.
• Collaborate with Production Scheduling to align customer needs with manufacturing capacity.
• Work closely with Shipping to ensure accurate and timely delivery of homes.
• Coordinate with Engineering and Purchasing when customer selections or customizations require clarification.
• Communicate shortages, delays, or spec issues to internal stakeholders promptly.
• Maintain dashboards, sales logs, and weekly reports for Sales Leadership.
• Track sales metrics, production timelines, and backlog status.
• Assist with preparation of sales presentations, pricing sheets, and marketing materials as needed.
• Support data entry and updates in CRM and ERP systems.
• Verify accuracy of customer specifications before orders are released to Production.
• Ensure all customer requirements are documented and communicated clearly to internal teams.
• Assist in resolving customer concerns regarding orders, timelines, and documentation.

Skills

MS Office

ERP/CRM

Communication

Organization

Education

High School Diploma

Job description

Champion Home Builders, Inc. is a leading manufacturer of manufactured, modular, and mobile homes throughout the United States and western Canada.

Position Summary

• The Sales Coordinator at Skyline Champion supports the sales organization by ensuring smooth communication, accurate order processing, and efficient coordination between customers, Sales, Production, and Shipping.
• This role is responsible for maintaining documentation, tracking sales activity, and supporting sales initiatives to help drive a positive customer experience and overall sales performance.

Benefits

• 401k Plan with Company Match
• Paid Vacation
• Paid Holidays
• Medical
• Rx
• Dental, Vision, and Life Insurance

Order Processing & Documentation

• Enter and maintain sales orders accurately within internal systems.
• Verify completeness of customer purchase orders, pricing, specs, and required documentation.
• Coordinate order changes, updates, and approvals with Sales and internal departments.
• Prepare and distribute order acknowledgments and confirmations to customers.
• Maintain digital and physical records of sales orders, contracts, and correspondence.

Sales Support & Customer Communication

• Serve as a primary point of contact for customer questions related to order status, documentation, and scheduling.
• Communicate build dates, shipment timelines, and changes to customer orders.
• Assist Sales Representatives with quotes, product information, and follow‑up activity.
• Support customer visits, plant tours, and product demonstration scheduling.

Cross‑Functional Coordination

• Collaborate with Production Scheduling to align customer needs with manufacturing capacity.
• Work closely with Shipping to ensure accurate and timely delivery of homes.
• Coordinate with Engineering and Purchasing when customer selections or customizations require clarification.
• Communicate shortages, delays, or spec issues to internal stakeholders promptly.

Reporting & Administrative Support

• Maintain dashboards, sales logs, and weekly reports for Sales Leadership.
• Track sales metrics, production timelines, and backlog status.
• Assist with preparation of sales presentations, pricing sheets, and marketing materials as needed.
• Support data entry and updates in CRM and ERP systems.

Customer Experience & Quality Assurance

• Verify accuracy of customer specifications before orders are released to Production.
• Ensure all customer requirements are documented and communicated clearly to internal teams.
• Assist in resolving customer concerns regarding orders, timelines, and documentation.

Qualifications – Required

• High school diploma or equivalent.
• 1‑3 years of administrative, sales support, or coordination experience.
• Strong communication and organizational skills.
• Proficiency with Microsoft Office and comfort with ERP/CRM systems.
• Ability to maintain accuracy and attention to detail in a fast‑paced environment.

Qualifications – Preferred

• Experience in manufacturing, construction products, or building materials.
• Prior experience supporting a sales team or customer‑facing role.
• Familiarity with manufactured housing industry processes.

Core Competencies

• Customer service & communication
• Organization & time management
• Accuracy & accountability
• Problem‑solving
• Collaboration & teamwork
• Ability to thrive in a fast‑paced manufacturing environment

Ideal Team Player

• Humble – prioritizes team success over individual recognition.
• Hungry – self‑motivated, proactive, and eager to take on more.
• People Smart – interacts effectively, listens well, and communicates with emotional intelligence.

EEO Statement

Champion Home Builders is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. Champion Home Builders participates in the E-Verify Program.