Sales Coordinator

Dhillon Hotel Inc; Great Falls (MT); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Employee discounts

Job summary

A prominent hotel in Great Falls is seeking a dedicated Sales Coordinator to support a high-performing sales team. Your responsibilities will include managing client inquiries, coordinating event details, and assisting with hotel tours. Essential qualifications include strong organizational skills, prior experience in hospitality or sales, and proficiency in Microsoft Office. The position offers a full-time schedule with competitive pay and opportunities for professional growth within the organization.

Qualifications

• Prior hospitality, hotel sales, or administrative experience preferred.
• Strong attention to detail with excellent organizational skills.
• Clear, professional verbal and written communication.
• Ability to multitask, prioritize, and thrive in a fast-paced hotel environment.

Responsibilities

• Support the Sales Manager and Sales Team with administrative and sales coordination duties.
• Assist with group and event bookings, proposals, contracts, and client correspondence.
• Coordinate room blocks, meeting space, and event details.
• Prepare and distribute Banquet Event Orders (BEOs) and internal sales communications.
• Maintain accurate client records, reports, and sales files in accordance with IHG standards.
• Respond promptly and professionally to sales inquiries and client requests.
• Assist with hotel tours, site visits, and client meetings as needed.
• Help drive revenue by supporting sales initiatives and promotions.

Skills

Attention to detail

Organizational skills

Professional communication

Microsoft Office proficiency

Multitasking

Guest-focused attitude

Tools

Hotel PMS/CRM

Job description

Overview

At Holiday Inn®, we believe in making our guests feel right at home—whether they’re here for business, meetings, or celebrations. Holiday Inn Great Falls is looking for a driven and organized Sales Coordinator who takes pride in supporting a high-performing sales team and delivering memorable experiences from the first inquiry to the final follow-up.

Benefits

• Bonus based on performance
• Paid time off
• Employee discounts
• Holiday Inn Great Falls, Montana

Your Day-to-Day

• Support the Sales Manager and Sales Team with administrative and sales coordination duties
• Assist with group and event bookings, proposals, contracts, and client correspondence
• Coordinate room blocks, meeting space, and event details with Operations, Front Desk, and Banquets
• Prepare and distribute Banquet Event Orders (BEOs) and internal sales communications
• Maintain accurate client records, reports, and sales files in accordance with IHG standards
• Respond promptly and professionally to sales inquiries and client requests
• Assist with hotel tours, site visits, and client meetings as needed
• Help drive revenue by supporting sales initiatives and promotions

What We Need From You

• Prior hospitality, hotel sales, or administrative experience preferred
• Strong attention to detail with excellent organizational skills
• Clear, professional verbal and written communication
• Proficiency in Microsoft Office; hotel PMS/CRM experience is a plus
• Ability to multitask, prioritize, and thrive in a fast-paced hotel environment
• A positive, guest-focused attitude aligned with IHG’s service culture

What You Can Expect

• Competitive pay based on experience
• Hotel discounts through the IHG employee program
• A supportive, team-oriented workplace
• Opportunities for professional growth within hotel sales and operations

Schedule

• Full-time position
• Primarily weekday hours; flexibility may be required based on business needs

Holiday Inn Great Falls is proud to be part of IHG Hotels & Resorts, where we celebrate individuality, encourage teamwork, and are committed to providing True Hospitality for Good.

Holiday Inn® Great Falls is an Equal Opportunity Employer.