Sales Coordinator

Hilton Garden Inn Washington DC/U.S. Capitol; Washington (District of Columbia); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401k

Health/Dental/Vision/Life/Voluntary

Job summary

Hilton Garden Inn Washington DC/U.S. Capitol is seeking an outgoing hospitality professional with a sales mindset to join our TEAM. If you have exceptional communication skills and a knack for sales, consider this exciting opportunity!

This role offers advancement opportunities through our Management Development Program, with career paths from Sales Manager to Director of Sales. It is a full-time, benefits-eligible position offering travel/TEAM discounts and opportunities to grow with a

Qualifications

• Previous sales experience in Hilton or brand hotels preferred.
• Able to speak effectively before groups.
• Understand and apply hotel policies and procedures.
• Attend required meetings and training.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Familiar with reservations systems.

Responsibilities

• Perform administrative functions in support of property sales leaders
• Promptly answer telephone calls and communicate relevant account information to managers and departments
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests
• Generate and distribute resumes, BEOs, and lead the weekly BEO & Resume meeting
• Enter rooming lists, notes and pickups in the Sales systems on a weekly basis
• Reserve and confirm rooms, meeting space, and banquet space when necessary
• Send cut-off reminders, follow up emails, and thank you emails
• Process payment, send out estimates and final bills
• Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process
• Coordinate with hotel operations teams to ensure seamless execution of a group's stay
• Politely and professionally converse with clients and respond to all inquiries
• File and organize copies of contracts and correspondence ensuring records are up to date
• Perform other duties as requested by management
• Work schedule varies and may include occasionally working on holidays, weekends

Skills

Sales experience

Public speaking

MS Office

Detail-oriented

Reservations systems

Communication skills

Tools

PEP

ONQ

DELPHI

STS

Job description

About Us:

Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do!

T.E.A.M = Together Everyone Achieves More

About the Role:

Seeking an outgoing hospitality professional with a sales mindset to join our TEAM. If you have exceptional communication skills and a knack for sales, consider this exciting opportunity!

Advancement Opportunities and Professional Career Path:

• Sales Manager
• Group Sales Manager
• Business Transient Sales Manager
• Area Sales Manager
• Director of Sales

Are you looking to plant your roots, be a part of a TEAM that feels like family, and grow your career within a prospering establishment who invests in their associates?

Our Management Development Program is a perfect way to get you to the next level! The MDP Program takes our top talent of today and creates the leaders of tomorrow, YOU could achieve a management opportunity in less than one year! What’s Your More?

TEAM Benefits:

• 401k
• Health/Dental/Vision/Life/Voluntary Insurance
• Management Development Program
• TEAM and Travel Discounts
• Vacation/Well/Holiday Pay
• Career Advancement Opportunity
• Referral Bonus Program

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.

Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!

Responsibilities:

• Perform administrative functions in support of properties sales leaders
• Promptly answer telephone calls and communicate relevant account information to managers and departments
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests
• Generate and distribute resumes, BEOs, and lead the weekly BEO & Resume meeting.
• Enter rooming lists, notes and pickups in the Sales systems on a weekly basis.
• Reserve and confirm rooms, meeting space, and banquet space when necessary
• Send cut‑off reminders, follow up emails, and thank you emails.
• Process payment, send out estimates and final bills.
• Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.
• Coordinate with hotel operations teams to ensure seamless execution of a group's stay
• Politely and professionally converse with clients and respond to all inquiries
• File and organize copies of contracts and correspondence ensuring records are up to date
• Perform other duties as requested by management
• Work schedule varies and may include occasionally working on holidays, weekends

Requirements to be successful in this role:

• Previous sales experience in a Hilton or other brand hotels establishment is ideal
• Ability to speak effectively before groups of customers or employees of organization
• Ability to apply common sense and understanding to carry out instructions furnished in written or oral from
• Be familiar with all policies and procedures
• Attend all hotel-required meetings and training.
• Proficient in use of Microsoft Word, Excel and PowerPoint
• Be familiar with at least two of these tools; PEP, ONQ, DELPHI or STS
• Comprehension of technical applications of reservations system
• Detail-oriented, effectively use social media for postings and updates and market hotel events

$19.00 per hour

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (Form I-9) upon hire.

Source: Hospitality Online