Sales Coordinator

Spire Hospitality; BLOOMINGTON (MN); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Early pay

Medical, dental, and vision coverage

Pet discount program

Identity theft protection

Prepaid legal support

401K with employer match

Paid time off

Wellness programs

Hotel discounts

Job summary

The Renaissance Minneapolis Bloomington Hotel, a Spire Hospitality property in Bloomington, Minnesota, is seeking a Sales Coordinator to support the Sales & Catering team and ensure smooth execution of the sales process.

You will assist Sales and Catering Managers across all aspects of the sales cycle, coordinate administrative tasks, and help deliver exceptional guest experiences through accurate documentation, reporting, and seamless internal communication.

Qualifications

• High school diploma or its equivalent.
• Previous administrative assistance experience in hotels or other offices preferred.
• Confident utilizing MS Outlook, Word, and Excel.
• Previous experience with hotel PMS systems a plus (CI/TY, FSPMS).

Responsibilities

• Deliver best-in-class service to our guests with engagement and thoughtfulness.
• Ensure accurate processing and distribution to relevant departments.
• Maintain organized filing systems, log account information, and handle correspondence efficiently to support seamless hotel operations.
• Resolve issues related to pricing, menu descriptions, banquet facilities, guarantees, and seating charts.
• Monitor and order necessary office supplies.
• Process business using sales systems, including mini-hotel creation, booking link creation, rooming list and reservation entry, add changes, cancellations, and confirmation list.
• Creation of remittance for group pickup and posting of group loyalty points.
• Assist other departments with administrative work.
• Ability to assist with the front desk as needed.
• Generate reports as needed.
• Manage wedding group room blocks, including customer communication and the communication of group details to the operations team.
• Other duties as assigned.
• Previous experience is preferred but not required.
• Position requires driving and picking up items(guest amenities, sales supplies, etc.)

Skills

Customer service

Administrative support

Education

High school diploma or equivalent

Tools

MS Outlook

MS Word

MS Excel

CI/TY

FSPMS

Job description

Description

Hotel Property Overview: The Renaissance Minneapolis Bloomington Hotel is an upscale Marriott property located in Bloomington, Minnesota, conveniently situated near the Mall of America, Minneapolis-St. Paul International Airport, and major Twin Cities attractions. The hotel features 253 guest rooms, on-site dining at LARS Restaurant & Bar, an indoor Junior Olympic-sized pool, fitness center, and more than 4,300 square feet of flexible meeting and event space. The hotel's design and atmosphere reflect a distinctly Minnesota aesthetic, incorporating warm, modern decor and local-inspired elements that create a welcoming sense of place. The property provides a professional and inviting environment where associates have the opportunity to deliver memorable guest experiences through exceptional hospitality and personalized service.

Company Overview: SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts nationwide. We ensure you have the support, tools, and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package that includes EARLY PAY OR EARNED WAGE ACCESS (get paid before payday), medical, dental, and vision; a pet discount program; identity theft protection; prepaid legal support; flexible spending accounts; a matched 401K; life, critical accident or illness; short- and long-term disability; paid time off; wellness programs; wonderful hotel discounts; and much more.

Join our Sales & Catering TEAM and be a driving force in delivering exceptional Guest Services! As a Sales Coordinator, you will play a pivotal role in ensuring the smooth operation of our hotel's sales function. Your primary responsibility is to assist Sales and Catering Managers across all aspects of the sales and service processes, striving to meet and exceed guest satisfaction.

Essential Job Functions:

• Deliver best-in-class service to our guests with engagement and thoughtfulness.
• Ensure accurate processing and distribution to relevant departments.
• Maintain organized filing systems, log account information, and handle correspondence efficiently to support seamless hotel operations.
• Resolve issues related to pricing, menu descriptions, banquet facilities, guarantees, and seating charts.
• Monitor and order necessary office supplies.
• Process business using sales systems, including mini-hotel creation, booking link creation, rooming list and reservation entry, add changes, cancellations, and confirmation list.
• Creation of remittance for group pickup and posting of group loyalty points.
• Assist other departments with administrative work.
• Ability to assist with the front desk as needed.
• Generate reports as needed.
• Manage wedding group room blocks, including customer communication and the communication of group details to the operations team.
• Other duties as assigned.
• Previous experience is preferred but not required.
• Position requires driving and picking up items(guest amenities, sales supplies, etc.)

The salary range is $22.00-$23.50 per hour

Physical Demands:

• Ability to sit for extended periods of time
• Stand and walk frequently throughout the hotel during the shift
• Exercise judgment in evaluating situations and making sound decisions

Qualifications:

Education:

High school diploma or its equivalent:

Experience

• Previous administrative assistance experience in hotels or other offices preferred
• Confident utilizing MS Outlook, Word, and Excel
• Previous experience with hotel PMS systems a plus. Examples: CI/TY, FSPMS

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.