Hospitality Sales & Catering Coordinator

Renaissance-Minneapolis-Bloomington-Hotel; BLOOMINGTON (MN); On-site; USD 30,000 - 32,000; Full time

Job summary

Renaissance Minneapolis Bloomington Hotel in Bloomington, MN is seeking a Sales Coordinator to support Sales and Catering Managers and ensure smooth operation of the hotel's sales process. You will help with day-to-day communications, client_management, and group event coordination to deliver memorable guest experiences.

Responsibilities include processing and distributing communications, maintaining organized filing, handling pricing and banquet details, and assisting other departments; ability

Qualifications

• High school diploma or equivalent.
• Previous hotel administrative assistance experience preferred.
• Proficient with MS Outlook, Word, and Excel.
• Experience with hotel PMS systems a plus (CI/TY, FSPMS).

Responsibilities

• Deliver best-in-class service to our guests with engagement and thoughtfulness.
• Process and distribute to relevant departments.
• Maintain organized filing systems, log account information, and handle correspondence efficiently to support seamless hotel operations.
• Resolve issues related to pricing, menu descriptions, banquet facilities, guarantees, and seating charts.
• Monitor and order necessary office supplies.
• Process business using sales systems, including mini-hotel creation, booking link creation, rooming list and reservation entry, add changes, cancellations, and confirmation list.
• Creation of remittance for group pickup and posting of group loyalty points.
• Assist other departments with administrative work.
• Ability to assist with the front desk as needed.
• Generate reports as needed.
• Manage wedding group room blocks, including customer communication and the communication of group details to the operations team.

Skills

MS Outlook

MS Word

MS Excel

Guest service mindset

Education

High school diploma

Tools

CI/TY PMS

FSPMS

Job description

Renaissance Minneapolis Bloomington Hotel in Bloomington, MN is seeking a Sales Coordinator to support Sales and Catering Managers and ensure smooth operation of the hotel's sales process. You will help with day-to-day communications, client_management, and group event coordination to deliver memorable guest experiences.

Responsibilities include processing and distributing communications, maintaining organized filing, handling pricing and banquet details, and assisting other departments; ability