Sales Coordinator

Tandem Hospitality Group, LLC; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Tandem Hospitality Group, LLC in Austin, TX seeks a Sales and Catering Coordinator to answer sales office phones when staff is unavailable, greet clients, and respond to inquiries with professionalism.

You will coordinate groups, develop presentations, host property tours, maintain organized files, and collaborate with hotel departments to ensure smooth communication and service delivery.

Qualifications

• College degree and one year of related hotel sales experience.
• Strong verbal and written communication skills.
• High attention to detail.
• Proficient with computers; hotel information systems experience preferred.

Responsibilities

• Answer sales office phones when staff unavailable and greet clients.
• Maintain an organized office and easy-to-use file system.
• Create and distribute reports necessary for the department.
• Develop professional sales presentation materials with guidance.
• Respond to inquiries via phone, written communications, advertising, or tradeshows.
• Coordinate all groups contracted by the sales manager/DOS and follow up on signed/contracted business.
• Draft and send professional correspondence and proposals.
• Host property tours and familiarize customers with property features, products and services.
• Maintain positive inter-department relationships to expedite communication.

Skills

Verbal & written communication

Attention to detail

Computer skills

Education

College degree

Tools

Hotel information systems

Job description

Job Description

The purpose of a Sales and Catering Coordinator is to answer sales office phones when sales staff is not available and respond to all sales inquiries accurately, timely and in a professional manner.

Job Responsibilities

• Politely and professionally answer the telephone and greet clients.
• Maintain an organized office environment
• Maintain an accurate and easy-to-use system for storing sales documents
• Create and distribute reports necessary for the department
• Develop professional sales presentation materials with guidance
• Respond to inquiries - inbound phone, written, advertising, tradeshows
• Coordination of all groups as contracted by the sales manager/DOS. Contact and provide appropriate follow-up on all signed/contracted business. Determine and coordinate all needs of the customer.
• Conceptualize, draft and send well-constructed and professional correspondence and proposals
• Host property tours, familiarizing customers and potential customers with property features, products and services
• Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication

Job Requirements

• Appropriate college degree, and one year of related experience in hotel sales preferred
• Strong verbal and written communication skills
• Significant attention to detail
• Computer skills required – experience with hotel information systems preferred

Source: Tandem Hospitality Group