Sales Consultant Trainee — Paid Training & Mentorship

CarMax; Newark (DE); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Commission

Benefits

Job summary

CarMax in Newark, Delaware is seeking a Sales Consultant Trainee to build genuine relationships with customers and guide them toward the right vehicle, with paid training and mentorship to help you grow. You will learn the full process—from appraisals and test drives to financing applications and accurate documentation—delivering an honest, transparent, customer-first buying experience.

No prior auto sales experience is required; CarMax supports your growth into future roles as a mentor,

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety requirements and maintain a clean and orderly work area.

Job description

CarMax in Newark, Delaware is seeking a Sales Consultant Trainee to build genuine relationships with customers and guide them toward the right vehicle, with paid training and mentorship to help you grow. You will learn the full process—from appraisals and test drives to financing applications and accurate documentation—delivering an honest, transparent, customer-first buying experience.

No prior auto sales experience is required; CarMax supports your growth into future roles as a mentor,