Sales Consultant Trainee — Paid Training & Growth Path

CarMax Business Services; Glencoe (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid training

Mentorship program

Benefits

Job summary

CarMax is seeking a Sales Consultant Trainee in Glencoe, IL to build genuine relationships and guide customers to the right vehicle. The role includes paid training and mentorship, preparing you to grow into leadership positions.

You will learn CarMax processes, products, and promotions while delivering an exceptional customer experience at every step. This entry-level opportunity emphasizes honesty, transparency, and a commitment to customer satisfaction.

Qualifications

• Experience in sales or customer service preferred.
• Strong listening and communication skills with a customer focus.
• Self-motivation and ability to work independently and in a team.
• Comfort with technology for transactions and inventory lookup.
• Adaptability in a fast-paced environment.
• Commitment to integrity and transparency in customer interactions.
• Willingness to learn via CarMax training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using CarMax inventory knowledge.
• Guide customers through the process, including appraisals, test drives, and financing applications.
• Provide clear, honest information and listen actively to deliver exceptional experiences.
• Complete accurate documentation for all transactions for a smooth process.
• Collaborate with team members to meet customer needs and store goals.
• Maintain a professional, customer-first approach in every interaction and stay informed on products and promotions.
• Follow CarMax EH&S requirements and keep a clean, orderly work area.

Skills

Retail sales

Customer service

Communication

Teamwork

Tech savvy

Job description

CarMax is seeking a Sales Consultant Trainee in Glencoe, IL to build genuine relationships and guide customers to the right vehicle. The role includes paid training and mentorship, preparing you to grow into leadership positions.

You will learn CarMax processes, products, and promotions while delivering an exceptional customer experience at every step. This entry-level opportunity emphasizes honesty, transparency, and a commitment to customer satisfaction.