Sales Consultant Trainee — Earn, Learn & Grow in Auto Sales

CarMax Business Services; Hillside (IL); On-site; USD 2,123,000 - 2,755,000; Full time

Benefits offered by this job

Commission

Benefits

Job summary

CarMax Hillside, IL is seeking a Sales Consultant Trainee to help customers find and finance vehicles while learning the car business. You'll build genuine relationships, listen to needs, and guide customers through appraisals, test drives, and financing.

This paid training role offers mentorship and growth into leadership positions; no prior sales experience required, just a passion for learning, integrity, and a customer-first mindset.

Qualifications

• Retail or customer service experience preferred.
• Strong listening and communication with a customer focus.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Communication

Self-motivation

Teamwork

Tech-savvy

Integrity

Job description

CarMax Hillside, IL is seeking a Sales Consultant Trainee to help customers find and finance vehicles while learning the car business. You'll build genuine relationships, listen to needs, and guide customers through appraisals, test drives, and financing.

This paid training role offers mentorship and growth into leadership positions; no prior sales experience required, just a passion for learning, integrity, and a customer-first mindset.