Sales Consultant Trainee - Learn & Grow in Auto Sales

CarMax Business Services; Northfield Township (IL); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Sign-on bonus

Job summary

CarMax is hiring a Sales Consultant Trainee in Glencoe, IL, offering paid training to build foundational skills in customer-first auto sales. You will learn to assess customer needs, guide them to the right vehicle, and manage appraisals, test drives, and financing with mentorship.

This role emphasizes relationship building, integrity, and teamwork, with a clear path to mentorship and leadership opportunities within CarMax. The position includes an external sign-on bonus for new external hires.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using knowledge of CarMax inventory.
• Guide customers through the process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow EH&S requirements and maintain a clean and orderly work area.

Skills

Customer service mindset

Communication skills

Self-motivated

Teamwork

Tech-savvy

Tools

POS system

Inventory access

Job description

CarMax is hiring a Sales Consultant Trainee in Glencoe, IL, offering paid training to build foundational skills in customer-first auto sales. You will learn to assess customer needs, guide them to the right vehicle, and manage appraisals, test drives, and financing with mentorship.

This role emphasizes relationship building, integrity, and teamwork, with a clear path to mentorship and leadership opportunities within CarMax. The position includes an external sign-on bonus for new external hires.