Sales Consultant (Ford Norman)

Confidence-Ford-of-Norman; Norman (OK); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

$3,000 monthly guarantee for yourfirst

Pet Insurance

Paid Time Off

Paid Maternity & Paternity Leave

Company-Paid $10,000 Life Insurance

Employee Discounts on Vehicles,Service

Quarterly Professional Growth & De

Opportunities for Career Advancement

The Cavender Way

Job summary

Confidence Ford of Norman is seeking motivated Sales Consultants to join our growing team. Whether you have automotive experience or come from retail, hospitality, real estate, insurance, telecommunications, or another customer-facing role, we want to hear from you.

If you enjoy helping people, building relationships, working toward goals, and proactively reaching out to customers by phone, we’ll provide the training and support to help you succeed.

Qualifications

• Sales or customer service experience preferred.
• Comfortable making daily outbound and cold calls is required for success in this role.
• Strong communication and interpersonal skills.
• Customer-focused mindset with a commitment to excellent service.
• Self-motivated, goal-oriented, and driven to succeed.
• Ability to thrive in a fast-paced, performance-based environment.
• Professional communication skills (in person, phone, text, and email).
• Willingness to actively prospect and generate business.
• Ability to learn and follow a structured sales process.
• Valid driver’s license.
• Ability to pass background check, motor vehicle record check, and pre-employment drug screening.

Responsibilities

• Greet customers and identify their vehicle needs and preferences.
• Guide customers through the sales process, including selection, demonstrations, test drives, and paperwork.
• Present new and pre-owned vehicles in a professional and knowledgeable manner.
• Build strong customer relationships and deliver an outstanding experience.
• Make daily outbound and cold calls to current customers, previous customers, internet leads, and prospects.
• Actively follow up with customers via phone, text, and email to generate appointments and sales opportunities.
• Use CRM tools to track all customer interactions, follow-ups, and opportunities.
• Prospect for new business and consistently generate your own leads.
• Present pricing, deal structures, and available products clearly and professionally.
• Stay current on product knowledge, features, technology, and manufacturer programs through ongoing training.
• Maintain strong customer satisfaction scores.
• Coordinate vehicle delivery and registration.
• Work collaboratively with the sales team to achieve individual and dealership goals.

Skills

Outbound calls

CRM tools

Customer service

Relationship building

Communication

Phone skills

Tools

CRM systems

Job description

Sales Consultant – Confidence Ford of Norman

At Cavender Auto Family, we're on a mission to be the most trusted automotive group in the nation—known more for the relationships we build than the vehicles we sell. Every team member plays a role in Making Confidence Happen by living The Cavender Way: acting with integrity, taking ownership, serving others with genuine care, and delivering exceptional experiences for our customers and teammates.

The Cavender Way is more than how we do business—it's how we treat each other. We believe in respect, accountability, teamwork, and continuous growth. We invest in our people, promote from within, and provide opportunities to build rewarding, long-term careers.

Confidence Ford of Norman, a Cavender Auto Family dealership, is looking for motivated Sales Consultants to join our growing team.

Whether you have automotive sales experience or come from a background in retail, hospitality, real estate, insurance, telecommunications, or another customer-facing or sales-driven role, we want to hear from you.

If you enjoy helping people, building relationships, working toward goals, and proactively reaching out to customers by phone, we’ll provide the training and support to help you succeed.

Why Join Confidence Ford of Norman?

• $3,000 monthly guarantee for your first 90 days
• Pet Insurance
• Paid Time Off
• Paid Maternity & Paternity Leave
• Company-Paid $10,000 Life Insurance Policy
• Employee Discounts on Vehicles, Service & Parts
• Quarterly Professional Growth & Development Training
• Opportunities for Career Advancement and Promotion from Within
• Supportive team environment built around The Cavender Way

What You'll Do

As a Sales Consultant, you'll help customers find the right vehicle while delivering an exceptional buying experience. This is a proactive, high-energy sales role where success is driven by relationship-building, follow-up, and consistent outbound communication.

• Greet customers and identify their vehicle needs and preferences
• Guide customers through the sales process, including selection, demonstrations, test drives, and paperwork
• Present new and pre-owned vehicles in a professional and knowledgeable manner
• Build strong customer relationships and deliver an outstanding experience
• Make daily outbound and cold calls to current customers, previous customers, internet leads, and prospects
• Actively follow up with customers via phone, text, and email to generate appointments and sales opportunities
• Use CRM tools to track all customer interactions, follow-ups, and opportunities
• Prospect for new business and consistently generate your own leads
• Present pricing, deal structures, and available products clearly and professionally
• Stay current on product knowledge, features, technology, and manufacturer programs through ongoing training
• Maintain strong customer satisfaction scores
• Coordinate vehicle delivery and registration
• Work collaboratively with the sales team to achieve individual and dealership goals

What We’re Looking For

Automotive experience is NOT required.

We are looking for individuals who are motivated, coachable, competitive, and comfortable taking initiative. Successful Sales Consultants are not afraid to pick up the phone, make outbound calls, and create their own opportunities.

• Sales or customer service experience preferred
• Comfortable making daily outbound and cold calls is required for success in this role
• Strong communication and interpersonal skills
• Customer-focused mindset with a commitment to excellent service
• Self-motivated, goal-oriented, and driven to succeed
• Ability to thrive in a fast-paced, performance-based environment
• Professional communication skills (in person, phone, text, and email)
• Willingness to actively prospect and generate business
• Ability to learn and follow a structured sales process
• Valid driver’s license
• Ability to pass background check, motor vehicle record check, and pre-employment drug screening

Ready to Make Confidence Happen?

If you’re looking for more than just a job and want the opportunity to build a career, grow your skills, and earn based on your effort, we’d love to meet you.

Join Confidence Ford of Norman and start your next chapter with Cavender Auto Family.

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