Sales Consultant (Ford Norman)

Cavender Auto Family; Norman (OK); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Pet Insurance

Paid Time Off

Maternity/Paternity Leave

Life Insurance

Employee Discounts

Training & Development

Career Advancement

Job summary

Confidence Ford of Norman, a Cavender Auto Family dealership, seeks motivated Sales Consultants to join our growing team. Prior automotive experience isn’t required; success comes from willingness to make outbound calls and build relationships. Training and a supportive Cavender Way culture help you grow.

We welcome candidates from retail, hospitality, real estate, insurance, or other customer-facing roles, who are driven to succeed and earn based on effort.

Qualifications

• Sales or customer service experience preferred.
• Comfortable making daily outbound and cold calls.
• Strong communication and interpersonal skills.
• Customer-focused mindset with commitment to service.
• Self-motivated and goal-oriented.
• Ability to learn and follow a structured sales process.
• Valid driver’s license.
• Able to pass background, MVR, and drug checks.

Responsibilities

• Greet customers and identify vehicle needs.
• Guide customers through sales process including demos and paperwork.
• Present new and pre-owned vehicles professionally.
• Build relationships and deliver exceptional experiences.
• Make daily outbound calls to leads and prospects.
• Follow up via phone, text, and email to generate appointments.
• Use CRM to track interactions and opportunities.
• Prospect for new business and generate leads.
• Present pricing and products clearly.
• Stay current on product knowledge.
• Coordinate vehicle delivery and registration.
• Collaborate with the sales team to meet goals.

Skills

Outbound calling

CRM tools

Communication skills

Customer service

Phone sales

Tools

CRM software

Job description

Sales Consultant – Confidence Ford of Norman

At Cavender Auto Family, we're on a mission to be the most trusted automotive group in the nation—known more for the relationships we build than the vehicles we sell. Every team member plays a role in Making Confidence Happen by living The Cavender Way: acting with integrity, taking ownership, serving others with genuine care, and delivering exceptional experiences for our customers and teammates.

The Cavender Way is more than how we do business—it's how we treat each other. We believe in respect, accountability, teamwork, and continuous growth. We invest in our people, promote from within, and provide opportunities to build rewarding, long-term careers.

Confidence Ford of Norman

a Cavender Auto Family dealership, is looking for motivated Sales Consultants to join our growing team.

Whether you have automotive sales experience or come from a background in retail, hospitality, real estate, insurance, telecommunications, or another customer-facing or sales-driven role, we want to hear from you.

If you enjoy helping people, building relationships, working toward goals, and proactively reaching out to customers by phone, we’ll provide the training and support to help you succeed.

Why Join Confidence Ford of Norman?

• $3,000 monthly guarantee for your first 90 days
• Medical, Dental & Vision Insurance
• Pet Insurance
• Paid Time Off
• Paid Maternity & Paternity Leave
• Company-Paid $10,000 Life Insurance Policy
• Employee Discounts on Vehicles, Service & Parts
• Quarterly Professional Growth & Development Training
• Opportunities for Career Advancement and Promotion from Within
• Supportive team environment built around The Cavender Way

What You'll Do

As a Sales Consultant, you'll help customers find the right vehicle while delivering an exceptional buying experience. This is a proactive, high-energy sales role where success is driven by relationship-building, follow-up, and consistent outbound communication.

• Greet customers and identify their vehicle needs and preferences
• Guide customers through the sales process, including selection, demonstrations, test drives, and paperwork
• Present new and pre-owned vehicles in a professional and knowledgeable manner
• Build strong customer relationships and deliver an outstanding experience
• Make daily outbound and cold calls to current customers, previous customers, internet leads, and prospects
• Actively follow up with customers via phone, text, and email to generate appointments and sales opportunities
• Use CRM tools to track all customer interactions, follow-ups, and opportunities
• Prospect for new business and consistently generate your own leads
• Present pricing, deal structures, and available products clearly and professionally
• Stay current on product knowledge, features, technology, and manufacturer programs through ongoing training
• Maintain strong customer satisfaction scores
• Coordinate vehicle delivery and registration
• Work collaboratively with the sales team to achieve individual and dealership goals

What We're Looking For

Automotive Experience Is NOT Required.

We are looking for individuals who are motivated, coachable, competitive, and comfortable taking initiative. Successful Sales Consultants are not afraid to pick up the phone, make outbound calls, and create their own opportunities.

• Sales or customer service experience preferred
• Comfortable making daily outbound and cold calls is required for success in this role
• Strong communication and interpersonal skills
• Customer-focused mindset with a commitment to excellent service
• Self-motivated, goal-oriented, and driven to succeed
• Ability to thrive in a fast-paced, performance-based environment
• Professional communication skills (in person, phone, text, and email)
• Willingness to actively prospect and generate business
• Ability to learn and follow a structured sales process
• Valid driver’s license
• Ability to pass background check, motor vehicle record check, and pre-employment drug screening

Ready to Make Confidence Happen?

If you're looking for more than just a job and want the opportunity to build a career, grow your skills, and earn based on your effort, we’d love to meet you.

Join Confidence Ford of Norman and start your next chapter with Cavender Auto Family.