Sales Consultant

Cavender Auto Family; Lubbock (TX); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Medical, dental and vision

Paid time off

Parental leave

Life insurance

Employee discounts

Training programs

Job summary

Cavender Auto Family in Lubbock, TX is seeking Sales Consultants to join our team and help Make Confidence Happen. If you are passionate about helping customers and building lasting relationships, you will thrive here. Veterans and military spouses are encouraged to apply.

We value integrity, ownership, and exceptional customer experiences, with opportunities for growth within a supportive environment. Join a team dedicated to trust and long-term career development.

Qualifications

• Bilingual abilities are required for customer interactions.
• Internet Sales experience is a plus.
• Sales or Customer Service experience is preferred.
• Strong communications skills are essential for success.
• Demonstrated track record of positive customer service outcomes.

Responsibilities

• Greet customers and identify vehicle needs, guiding through the sales process.
• Present vehicles with high-quality, professional demos.
• Use CRM to track customer interactions and follow-ups.
• Present deal structure and financing products to customers.
• Follow up to maintain high customer satisfaction and loyalty.
• Complete training on new products, features, and accessories.
• Maintain customer satisfaction scores at or above company standards.
• Arrange vehicle delivery and registration logistics.
• Engage in business development via phone and email to prospects.

Skills

Bilingual

Internet Sales

CRM usage

Sales/Customer Service

Tools

CRM software

Job description

Sales experience and Bilingual a plus! At Cavender Auto Family, we're on a mission to be the most trusted automotive group in the nation—known more for the relationships we build than the vehicles we sell. Every team member plays a role in Making Confidence Happen by living The Cavender Way: acting with integrity, taking ownership, serving others with genuine care, and delivering exceptional experiences for our customers and teammates.

The Cavender Way is more than how we do business—it's how we treat each other. We foster a culture built on respect, accountability, teamwork, and continuous growth. We invest in our people, promote from within, and provide opportunities for team members to build rewarding, long-term careers in a supportive environment.

Cadillac of Lubbock, Texas, a Cavender Auto Family dealership, is currently seeking a talented Sales Consultants to join our growing team and help Make Confidence Happen every day. If you're passionate about helping others, committed to excellence, and believe great work starts with trust and ends with lasting relationships, you'll feel right at home here. Join a team that values your contributions, supports your growth, and empowers you to succeed.

Veterans and Military spouses are encouraged to apply!

Why Work At Cadillac Of Lubbock, Texas

• Medical, Dental and Vision Insurance, and pet insurance
• Paid Time off
• Paid Maternity and Paternity leave (Parental Leave)
• Company Paid $10,000 life insurance policy
• Employee discounts on Vehicles, Service and Parts
• Professional growth and development training on a quarterly basis.

Here Is What You Will Be Doing

• Greet customers to identify their vehicle needs, and lead them through the sales process including vehicle/car selection, test drive, personalization, financing, and paperwork
• Perform high-quality, professional, and knowledgeable presentation and demonstration of new and used vehicles/cars
• Use customer relationship management (CRM) tool to effectively track all customer interactions
• Present customer deal structure and additional finance products
• Follow up with customers and maintain high customer satisfaction
• Complete all ongoing training modules to keep abreast new vehicle products, features, accessories, etc.
• Maintain Customer Satisfaction scores at or above company standards.
• Arrange for delivery and registration of vehicle.
• Engage in business development, contacting prospects and clients via phone and email.

Here Is What You Will Need

• Bilingual
• Internet Sales experience (preferred)
• Sales or Customer Service experience is preferred
• Strong communications skills.
• Strong record of positive customer service results with customer focused attitude.
• Submit to and successfully complete MVR, background check, and pre-employment drug test.
• Valid driver's license