Sales Cloud Strategy & GTM Systems Lead (Hybrid)

Zscaler; Washington; Hybrid; USD 110,000 - 150,000; Full time

Job summary

Zscaler seeks a Senior Business Systems Analyst to join our IT Business Apps team. This hybrid role is based in San Jose, CA or Bellevue, WA (3 days in office) and focuses on translating GTM requirements into scalable Sales Cloud solutions.

Partner with cross-functional teams to design, deliver, and optimize GTM processes, lead offshore and onshore teams, and ensure alignment with business goals in a fast-paced security company.

Qualifications

• 5+ years of IT experience including the software development lifecycle.
• 3+ years hands-on experience with Salesforce.com Sales Cloud.
• Experience gathering requirements, designing business processes, and implementing Salesforce solutions for sales and partner management.
• Demonstrated ability to drive projects with cross-functional and globally distributed teams.
• Strong analytical, data-driven, communication, and organization skills; able to provide occasional after-hours support for critical issues as needed.

Responsibilities

• Serve as a process and systems leader with deep ownership of how GTM strategy is operationalized across tools
• Coordinate and facilitate discussions with key business stakeholders to define business and systems goals, prioritizing requirements, and ensuring clarity of deliverables
• Partner with cross-functional stakeholders to understand business needs, translate them into functional and technical designs, and handle intakes and troubleshooting in a timely manner
• Design and orchestrate agentic workflows, scalable, intelligent solutions that automate sales processes and optimize GTM operations
• Lead and guide offshore and onshore teams through the end-to-end implementation, evolution, and optimization of GTM process and workflows in Salesforce and other GTM tools

Skills

AI tools curiosity

Cross-functional collaboration

Problem solving

Customer obsession

Urgency

Tools

Salesforce Sales Cloud

Job description

Zscaler seeks a Senior Business Systems Analyst to join our IT Business Apps team. This hybrid role is based in San Jose, CA or Bellevue, WA (3 days in office) and focuses on translating GTM requirements into scalable Sales Cloud solutions.

Partner with cross-functional teams to design, deliver, and optimize GTM processes, lead offshore and onshore teams, and ensure alignment with business goals in a fast-paced security company.