Sales & Client Operations Coordinator

Studio Luddite; New York (NY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Generous PTO

Hybrid work flexibility

Professional growth opportunities

Collaborative studio environment

Job summary

Studio Luddite in New York is looking for a Sales & Client Operations Coordinator to support its sales initiatives and client project workflows. This is a junior-level role ideal for someone early in their career in the luxury design industry.

Responsibilities include assisting with trade client onboarding, managing client communications, preparing quotes and invoices, and collaborating closely with internal teams. The position offers ample opportunities for professional growth and exposure within a vibrant studio culture.

Qualifications

• 1–3 years of experience in architecture and design or related field.
• Strong organizational and administrative skills.
• Excellent verbal and written communication abilities.
• Proven ability to manage multiple priorities effectively.

Responsibilities

• Assist with trade account onboarding and maintain trade accounts.
• Prepare quotes, proposals, and invoices for clients.
• Communicate with clients for inquiries and project updates.
• Coordinate custom and stock orders with internal teams.

Skills

Organizational skills

Communication skills

Detail-oriented

Proactivity

Collaboration

Tools

Spreadsheets

Digital collaboration tools

Job description

About Studio Luddite

Studio Luddite is a luxury lighting design studio dedicated to craftsmanship, innovation, and precision. Our work blends timeless materials with intentionality to create distinguished, functional objects for the architecture and design community.

As we continue to expand our presence within the architecture and design (A D) industry, we are growing our sales and client operations team and seeking a Sales & Client Operations Coordinator to support the studio’s sales initiatives and client project workflow.

This role offers an exciting opportunity to work closely with the sales and leadership teams in a collaborative, design-focused environment while gaining exposure to the high‑end architecture and design industry.

The Sales & Client Operations Coordinator will report to the Client Operations & Sales Manager, with oversight from the COO, and will collaborate closely with the broader studio team of seven.

Position Overview

The Sales & Client Operations Coordinator plays a key role in supporting the studio’s sales pipeline, client relationships, and project coordination.

This position assists with trade account onboarding, preparing quotes and invoices, coordinating client communications, and supporting internal studio initiatives. The role requires someone who is highly organized, detail‑oriented, and proactive, with the ability to communicate professionally with clients and work closely with multiple internal teams.

This is a junior‑level position designed for someone early in their career who is eager to learn and grow within the luxury design industry, with the potential to develop into a more senior sales or client management role as the company continues to expand.

Who We’re Looking For

The ideal candidate is:

• Highly organized and detail-oriented — You ensure information is accurate and nothing falls through the cracks.
• Enthusiastic and proactive — You take initiative and anticipate needs.
• Personable and professional — You are comfortable communicating with clients and industry partners.
• Independent and resourceful — You manage responsibilities thoughtfully while asking questions when needed.
• Collaborative — You enjoy working closely with others to keep projects moving forward.
• Design-minded — You are excited by the opportunity to work within the architecture and design community.
• Outgoing and adaptable — You enjoy building relationships and contributing to a positive studio culture.

Key Responsibilities

Sales & Client Support

• Review incoming trade applications and assist in onboarding new trade clients.
• Set up and maintain trade accounts within internal systems.
• Prepare quotes, proposals, and invoices for client orders.
• Communicate directly with clients to respond to inquiries and provide project updates.
• Assist with managing inbound sales inquiries and coordinating responses with the sales team.
• Support outbound sales initiatives, including identifying and following up on potential leads.
• Assist in managing the sales pipeline and tracking client interactions.
• Support the Client Operations & Sales Manager with various sales initiatives and follow‑ups.

Client Project Coordination

• Assist with coordinating custom and stock orders from inquiry through fulfillment.
• Maintain accurate documentation of client communications and project details.
• Monitor timelines and help ensure projects remain on schedule.
• Coordinate with internal teams to keep projects moving efficiently.

Studio Operations & Coordination

• Coordinate and schedule studio visits for showroom guests, trade clients, and industry partners for the Founder and sales team.
• Assist with internal studio initiatives including product launches, trade events, showroom preparation, and other studio projects.
• Manage sample requests, logistics coordination, and other operational needs.
• Maintain organized records and documentation across systems and platforms.

Marketing & Collaboration Support

• Assist with coordinating and identifying brand collaborations and partnership initiatives.
• Support outreach and follow‑up with potential collaboration partners.
• Help coordinate marketing initiatives that support sales and brand visibility.
• Assist with tracking leads and opportunities generated through marketing efforts and partnerships.

Qualifications

• 1–3 years of professional experience, ideally within the architecture and design (A D) industry or a related field.
• Strong organizational and administrative skills.
• Excellent written and verbal communication abilities.
• Ability to manage multiple priorities in a fast‑paced environment.
• High attention to detail and commitment to accuracy.
• Comfortable interacting with clients and external partners.
• Proficiency with spreadsheets and digital collaboration tools.

Ideal Background (Preferred)

Candidates who have worked in environments connected to the architecture and design industry often thrive in this role. Relevant experience may include:

• Interior design studios
• Lighting or furniture showrooms
• Architecture or design firms
• Luxury home or design‑focused retail environments
• Manufacturers or distributors serving the A D industry

Experience supporting client relationships, managing quotes or orders, coordinating projects, or assisting sales teams in these types of environments is particularly valuable.

Growth Opportunity

This role is designed as an entry point into Studio Luddite’s sales and client operations team. The position offers the opportunity to gain hands‑on experience within a growing luxury design studio and develop expertise in sales operations, project management, and client relationship management. Strong performance in this role can lead to expanded responsibilities and future growth within the organization.

Benefits

• Generous PTO
• Hybrid work flexibility
• Professional growth opportunities
• Exposure to and access within the high‑end architecture and design industry
• A collaborative, creative studio environment