Sales & Client Experience Lead

Brobston Group; Orlando (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Brobston Group in Orlando, FL seeks a capable Keyholder to drive sales and deliver a standout client experience while supporting daily store operations. You will help open/close, uphold standards, and assist management.

You’ll maintain stockroom and registers, collaborate with teammates to reduce shrinkage, and support visual merchandising and sustainability policies. Ideal candidates have at least 3 years in retail or fashion, strong communication, and a proven ability to hit sales targets.

Qualifications

• 3+ years of experience in a similar role, preferably in retail or fashion.
• Strong communication and interpersonal skills, with the ability to manage multiple tasks in a fast-paced environment.
• Proven ability to drive sales results, commercial awareness, and a passion for fashion.

Responsibilities

• Achieve sales goals and help exceed individual and store targets.
• Open and close the store, assist with day-to-day operations, and support management.
• Keep stockroom, registers, safe, and supplies organized, accurate, and properly maintained.
• Partner with colleagues to reduce shrinkage and address customer feedback and complaints.
• Support visual merchandising, store upkeep, operational standards, and sustainability policies.

Skills

Strong communication

Interpersonal skills

Sales drive

Job description

Brobston Group in Orlando, FL seeks a capable Keyholder to drive sales and deliver a standout client experience while supporting daily store operations. You will help open/close, uphold standards, and assist management.

You’ll maintain stockroom and registers, collaborate with teammates to reduce shrinkage, and support visual merchandising and sustainability policies. Ideal candidates have at least 3 years in retail or fashion, strong communication, and a proven ability to hit sales targets.