Sales Center Rep — Enrollment & Customer Care

Goldfish Swim School Milford; Milford (MA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Salary range: $16.75–$20/hour

Employee discounts (lesson discounts)

Job summary

Goldfish Swim School Milford is seeking a friendly Sales Center Representative in Milford, MA. You’ll be the first point of contact for families, guiding them to lessons, answering questions, and helping enroll while meeting sales goals in a fast-paced environment.

You’ll work at the onsite sales center, manage messages, follow up on warm leads, keep notes organized, and coordinate with the team on schedule availability. Training includes CPR/AED/First Aid and lifeguard certifications.

Qualifications

• Must have strong customer service skills.
• Sales experience preferred.
• Proficient with Word/Excel and other systems.
• Thrives in a fast-paced environment.
• Excellent communication and organization.
• High school diploma or GED; Bachelor's preferred.
• CPR/AED/First Aid training provided.

Responsibilities

• Handle inbound and outbound communications with families.
• Explain programs and pricing to prospective customers.
• Complete registrations and update customer records.
• Support team with scheduling and enrollment-related tasks.

Skills

Customer service

Sales experience

Computers

Fast-paced

Communication

High school diploma

CPR/AED/First Aid

Education

High school diploma/GED

Bachelor’s preferred

Job description

Goldfish Swim School Milford is seeking a friendly Sales Center Representative in Milford, MA. You’ll be the first point of contact for families, guiding them to lessons, answering questions, and helping enroll while meeting sales goals in a fast-paced environment.

You’ll work at the onsite sales center, manage messages, follow up on warm leads, keep notes organized, and coordinate with the team on schedule availability. Training includes CPR/AED/First Aid and lifeguard certifications.