Front Desk Specialist: Customer Experience & Growth

Goldfish Swim School Milford; Milford (MA); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

On-the-job training

Flexible scheduling

Culture-driven company

Recognition programs

Promotions within 90 days

Job summary

Goldfish Swim School Milford is seeking energetic front desk teammates for both full-time and part-time roles in Milford, MA. You will greet members, assist with class scheduling and billing, and contribute to a welcoming lobby.

This front desk position emphasizes customer service, sales of memberships, and light cleaning. We offer paid training, flexible scheduling, and a culture-driven environment with opportunities for recognition and growth.

Qualifications

• Speak to and work with children.
• Excellent communication, tech and organizational skills.
• High energy.
• Strong work ethic.
• Must pass background checks prior to training.
• High School Diploma or equivalent preferred.

Responsibilities

• Provide WOW customer service to members.
• Assist with class scheduling and billing.
• Work in a sales capacity to sell new memberships.
• Organizing and light cleaning.

Skills

Customer service

Communication

Sales

Organizational skills

Background checks

Education

High School Diploma

Job description

Goldfish Swim School Milford is seeking energetic front desk teammates for both full-time and part-time roles in Milford, MA. You will greet members, assist with class scheduling and billing, and contribute to a welcoming lobby.

This front desk position emphasizes customer service, sales of memberships, and light cleaning. We offer paid training, flexible scheduling, and a culture-driven environment with opportunities for recognition and growth.